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Organizational structures, internal and external network cooperation. Ondřej Částek castek@econ.muni.cz. Content. Basics of organizational structure design Trends from hierarchy to holocracy Trends from outsourcing to clusters. GE – development of organizational structure.
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Organizational structures, internal and external network cooperation Ondřej Částek castek@econ.muni.cz
Content • Basicsoforganizationalstructure design • Trendsfrom hierarchy to holocracy • Trendsfrom outsourcing to clusters
GE – developmentoforganizationalstructure 1930s – 40s: functionalapproach, high and rigidstructure 1950s: decentralization, smallerdepartments/divisions 1970s: from 190 divisionsinto 43 SBU 1980s: J. Welch 3 top managers, 3 operativemanagers from 240 industriesinto 14 10-15 subordinates
b a c d Departmentalization
Contemporarystructures – projectstructure CEO Manager Manager Project manager Procurement R & D
Principles of structure design • Hierarchy ofauthority • Unity ofcommand • Taskspecialization (productorfunction) • Responsibilities and jobdescription (formalization) • Line and stafffunctions • Spanofcontrol
Contingency Theory - no ONE beststructure (unlikeclassicalscholars) - thebeststructuredepends on many things: • strategy • differentiation x costleadership • size • small x large • technology/task • unit production/smallbatch x massproduction/largebatch x continuous • exceptionsanalyzable x un-analyzable; few x many • environment • stable x turbulent • suppliers and distributors • market factors; bargainingpower
Fromhierarchies to networks Divisions SBU´s Teams Amebas Holacracy ROWE, CLOU Virtualorganizations Outsourcing Holding structures Strategicalliances Othernetworks
Divisions, SBU´s Decentralizationofdecisionmaking Strivefor flexibility and lowercosts
Teams Fortune 1,000 companieslongitudinal study: 1980: 20% had team-basedstructures 1990: 50% 2000: 80% „Especially in chaotic industries, it pays for the CEO to delegate as much authority as possible in order to encourage experimentation.“
Ameba KnownfromKyocera Group Similarstructure in othercompanies Specificcompetitiveenvironment in whichtheteamsoperate
Holacracy Structureof „circles“, „subcircles“ and „supercircles“ Empowerment, delegation, self-evaluation, self-government, democracy Still, leadershave to bedesignated „I think flexibility and adaptability is what’s actually going to be the competitive advantage. And holacracy allows for faster flexibility and adaptability.“Hsieh, Zappos Zappos: 14 % outof 1500 employeesleft
ROWE, CLOU Results-Only Work Environment • onlyresultsmatter. Not when, where and howthey are achieved. ColleagueLetterofUnderstanding • insteadof a labourcontract • enumeratesgoals, rights, responsibilitiesofanindividual • formulated in discussionwithcolleagues
Virtualorganizations Use of IT to beable to operatewithouttheattachment to a physical place. Fromworkfromhome to complicatedstructuresinvolving not onlyindividualemployeesor independent contractors, but evenwholecompanies.
Outsourcing Contractingouttasksorprocesses Keyterms: costs, transactioncosts, quality, flexibility, dependability, competitiveadvantage Sometimesinvolves transfer ofemployeesorevenwholedepartmentsordivision.
Holding structures Legalindependence Economic dependence ofparent and subsidiarycompanies Keiretsu, concern
Strategicalliances Legalindependence Economiccooperation: close – loose Usuallyformedforoneor more of these reasons: • Sharingresources • Reductionofcompetition • Transfer and use ofknowledge Multilateralagreements, franchising, joint ventures…
Clusters Regionalnetworks Formed to boostcompetitiveness in nationalorinternatinalscale Typicallybothhorizontal, vertical and othercooperations Examples: shoeindustry in Italy, wine-makers in Southern Moravia Key benefit: developmentofinfrastructure Keyproblem: trust