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DISA Computing Services Transformation Announcement

DISA Computing Services Transformation Announcement . 14 March 2003. What Are We Today?. A professionally run data processing organization Tightly coupled with customers – particularly at some sites Service provider and customer collocated

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DISA Computing Services Transformation Announcement

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  1. DISA Computing Services Transformation Announcement 14 March 2003

  2. What Are We Today? • A professionally run data processing organization • Tightly coupled with customers – particularly at some sites • Service provider and customer collocated • Not as secure, available, efficient as we should be • Too much process • Too hard to bring in new work • Too hard to acquire things • Not easily or quickly scalable

  3. Leads to Must Remain Relevant Change – Speed – Velocity • We have a lot of organizational friction • Too many SLAs • Too many bills • Too much process • Need to be more scalable Reduced agility Transformation is a continuing journey – not an event

  4. Assessing the Environment • Changes driven by • The need to retain military control • Preservation/enhancement of security/availability • Understanding the criticality of the data processed • Pursuit of best practices • Continuous comparison against commercial entities • Business-focused data processing Sprint MCI WorldCom Bank of America NASDAQ NYSE • Outsourcers EDS ACS

  5. Things to Remember… This is not about DISA Computing Services This is not about numbers and cost This is about combat support processing – and what is best for this country This is about stewardship of the taxpayers money Prudence and good judgment will prevail

  6. Initiatives • Consolidation of systems management • Consolidation of mainframe processing and implementation of assured computing • Consolidation of DFAS server processing • Management restructuring • Elimination of non-core work

  7. Transformation Features Self-financed in DWCF • Mainframe consolidation • 5 IBM sites to 3 • 3 Unisys sites to 2 • DFAS server consolidation • Systems management center (SMC) consolidation • 15 sites to 4 • Enhances scalability • Restructured management to centralize business and overhead functions Early 2003 start 30 months to complete Through technology and based upon best commercial practices

  8. Transformation Results Transformation of combat support processing • Saves substantial money • $416M FY03-06; $143M per year at end state • Reduces civilian end strength • 1200 billets • Streamlines processes and management • Enhances a trusted, continuously available environment for information • Applies assured computing concepts • Retains military control • Dramatically improves scalability • Accommodate IC data processing • Prepare to host net-centric enterprise services All reflected in POM

  9. Computing Services The Bottom Line On-board September 30, 2002: 2,345 Projected by the end of FY 05: 1,173 (may vary as needed for actual implementation) On-board March 10, 2003: 2,229

  10. Unisys Mainframe Processing • SMART Phase I already selected the two Unisys mainframe sites • Ogden • Oklahoma City • San Antonio workload to be gone in FY 2003 • Consider all Unisys processing as legacy • No further Unisys selection necessary • Results: Designation of Ogden & Oklahoma City as Unisys mainframe processing sites

  11. OS/390 Mainframe Consolidation • Business case and risk analyses determined that existing five sites should be consolidated to three • Rank sites using fair, objective, quantifiable and defendable criteria reflecting best military value • Facilities, Availability, Environment and Risk • Top three sites will be selected from ranked list • Results: Selected Mechanicsburg, St. Louis and Ogden as three OS/390 processing sites

  12. DFAS Server Consolidation • DFAS requested consolidation of server workload into two mainframe processing sites • DFAS workload scattered over many processing sites – consolidation makes DFAS consistent with other customers • DFAS consolidation saves $2.0M per year • Consolidation offers potential for rationalization of DFAS processing, fewer points of contact for DFAS HQ & CDAs • Consolidation increases DFAS efficiency and effectiveness, and positions them to implement the FMIP • Rank sites using fair, objective, quantifiable and defendable criteria reflecting best military value • Facilities, Availability, Environment and Risk • Top two sites will be selected from ranked list • Results: Selected Ogden and Mechanicsburg as DFAS server sites

  13. Management Restructuring • Engineering and Architecture • Business Management • Combines traditional overhead functions • Centralizes Resource Management, Business Management, Workforce Management, Logistics • Regional offices aligned by customers • Establishes senior customer reps at NCR Headquarters • Establishes liaison positions at SMCs

  14. Management Restructuring • Programs and Systems Implementation • Operations • Operational control and technical leadership of the SMCs • Processing Elements report to Operations • Central staging and configuration management site • Lines of business

  15. Remote Management of Processing Elements • Objectives: • All systems management will be consolidated into four SMCs • Strategy: • Establish Processing Element sites with minimal staffing for facilities/physical security, touch labor • Utilize ESM/automation tools to remotely manage servers, mainframes, communications at Processing Elements • Transition application knowledge and customer support to SMC Operational Support Teams (OSTs)

  16. Selection Approach • Ultimate goal is timely, low risk, successful trans-formation of computing operations and organization • Build on proven methodology • Selection criteria should be objective, quantifiable, fair, defendable and consistent with previous usage • Leverage existing capabilities to minimize implementation risk and maximize savings • Consolidate and centralize to gain economies of scale, operating efficiency and reduced cost to DOD • Maintain management flexibility by retaining lights-dim sites with optimal staffing • Transformation planning must result in a single, integrated plan addressing operational functions, technology issues & reorganization

  17. SMC Selection (1) • Consolidating operational control and system admin functions into System Management Centers is the driving force behind computing Transformation • Consolidate SMC functions now performed at 17 sites • Each architecture must be supported by at least two sites • Solution must meet implementation timeline – too few sites drag out the implementation timeline too long, delaying savings and increasing implementation risk • Leverage existing capabilities by selecting sites that havethe largest workloads • Select minimum number of sites needed to ensure survivability, maximize probability of operational success and minimize cost • Minimum of three sites required to provide the redundancy necessary to guarantee high overall availability

  18. SMC Selection (2) • Leverage existing capabilities by selecting SMC sites using workload criteria: • Designate sites remaining that support all 3 architecturesas SMCs • Designate largest (most MIPS) OS/390 site as an SMC • Designate largest (most total servers managed) Server siteas an SMC • Designate largest (most SUPs) Unisys site as an SMC • Results: Selected Ogden, Mechanicsburg, Montgomery and Oklahoma City as Systems Management Centers

  19. Central Staging Site • Central receipt and staging location for new server and comm equipment • Objectives • Provide single technical and logistics entry point for receipt control • Centralize asset management and inventory control • Standardize configuration build • Management approach • Located at Chambersburg to capitalize on Logistics, FSO, Processing Element co-location • Core of technical expertise, to be supplemented with contractors based on workload

  20. Processing Elements • All workload remotely managed from SMCs • 24x7 touch labor • Comm devices • Storage media management • Site overhead • Facilities management • Hardware support • Physical security • Five government civilians and up to 10 contractors (2 per shift) • Plus a few site uniques

  21. Site OS/390 Unisys OS/390SMC UnisysSMC ServerSMC DFASSvrs Denver Chambersburg Dayton Denver Huntsville Jacksonville Mechanicsburg XXX XXX XXX XXX Montgomery XXX Norfolk Ogden XXX XXX XXX XXX XXX XXX Oklahoma City XXX XXX XXX Rock Island St. Louis XXX San Antonio San Diego Warner Robins Transformation Selections Selected Sites

  22. Management Restructuring • Centralize/consolidate management and overhead functions • Retain non-mainframe, non-SMC sites as lights-dim operations with optimal staffing • Results: SMCs: Montgomery, Oklahoma City, Mechanicsburg, Ogden Processing Elements: Huntsville, San Diego, Denver, Jacksonville, Warner Robins, Rock Island, St. Louis, Denver, Dayton, Chambersburg, San Antonio, Norfolk and Puget Sound Headquarters: Virtual HQS at multiple locations

  23. Management Restructuring • Transition over the next 30 months • DECC and detachment structure will be eliminated • All business functions will be integrated and consolidated into a single, virtual management organization – located in several places • Transition plan will be developed between each DECC and the new Business Management Office for the migration of specific functions

  24. StaffingDenver PE

  25. StaffingProcessing Element Columbus Baseline - 9/30/02 Civilian 284 Contractor 36 Current civilian on-board: 269 End-state: SMC 0 PE 15 HQ 0 Total 15 Civilians 5 Contractor 10 Civilian loss from current: 264

  26. NOC Denver Restructuring NOC On-Board Strength as of 30 Sep 2002 93 Disestablish NOC (except DMS) -83 Establish Network Services NIC 26 Establish DISN Help Desk 14 TOTAL IMPACT -43 Projected Strength (30 Sep 2005) 50

  27. State-by-State Restructuring TOTAL TOTAL SITE START STAFF NET CHANGE END STAFF Alabama CSHQ Montgomery 37 -1 36 SMC Montgomery 59 62 121 CSPE Huntsville 44 -39 5 California CSPE San Diego 53 -48 5 Colorado CSHQ Denver 54 31 85 CSPE Denver 47 -42 5 Florida CSHQ Pensacola 6 10 16 CSPE Jacksonville 62 -57 5

  28. State-by-State Restructuring TOTAL TOTAL SITE START STAFF NET CHANGE END STAFF Georgia CSPE Warner Robins 62 -57 5 Illinois CSPE Rock Island 49 -44 5 Missouri CSHQ St. Louis 0 3 3 CSPE St. Louis 207 -183 24 Ohio CSHQ Dayton 11 -11 0 CSPE Columbus 284 -279 5 CSPE Dayton 71 -62 9 NOC Columbus* 93 -43 50 * A total of 93 personnel are assigned to NOC Denver; however, 34 are resourced from Computing Services. The remaining 59 are resourced by the Telecommunications portion of the Defense Working Capital Fund.

  29. State-by-State Restructuring TOTAL TOTAL SITE START STAFF NET CHANGE END STAFF Oklahoma CSHQ Oklahoma City 0 9 9 SMC Oklahoma City 227 -92 135 Pennsylvania CSHQ Chambersburg 72 22 94 CSHQ Mechanicsburg 60 -13 47 SMC Mechanicburg 258 -94 164 CSPE Chambersburg 72 -67 5 Texas CSPE San Antonio 116 -110 6 Utah CSHQ Ogden 0 0 10 SMD Ogden 296 -118 178

  30. State-by-State Restructuring TOTAL TOTAL SITE START STAFF NET CHANGE END STAFF Virginia CSHQ Fall Church 76 77 153 CSPE Norfolk 29 -24 5 Washington CSPE Puget Sound 9 -7 2 OCONUS 43 -7 36

  31. Computing Services Processing Element Denver

  32. Planned Transformation Actions MIGRATION INITIATIVE FROM TO COMPLETE SMC Consolidation Remote Network Mgmt Denver Ok City May 03 Remote Server Mgmt Denver Ok City Jul 03 Management Restructuring Jul 03 Non-Core/Legacy Apr 04

  33. Human Resources Timeline Announce CSD Transformation 14 Mar 03 Open DISA Referral Program 14 Mar 03 Conduct Town Hall Meetings Apr - May 03 Conduct DFAS RIF Briefings Apr - May 03 Review of OPFs by Employees 31 Mar – 4 Apr 03 Update Resumes (Employees) 7 Apr – 15 Apr 03 Open VSIP/VERA Window 14 Apr – 2 May 03 Conduct Mock RIF 2 Jun – 6 Jun 03 Issue Mock RIF Notices 9 Jun – 13 Jun 03 Review Need to Open Add’l V/V Window 23 Jun – 31 Dec 03 Issue Final RIF Notices/Mandatory PPP Registration 9 Feb – 13 Feb 04 Affect RIF 8 Jun – 11 Jun 04

  34. Human Resources Support • DOD Priority Placement Program • DISA Referral Program • Relocation Bonuses • Retention Allowances • Spouse Placement • Permanent Change of Station • Voluntary Early Retirement Authorization (VERA) • Voluntary Separation Incentive Pay (VSIP) • Expanded VSIP Phase II • Reduction In Force (RIF)

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