1 / 11

An introduction to usability for library web managers

An introduction to usability for library web managers. Sarah Agarwal Consultant Project Manager Internet Development group (ID). What I’m going to cover: what is usability? a live usability test! two quick case studies about us. What is usability?. Definitions.

brady-logan
Download Presentation

An introduction to usability for library web managers

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. An introduction to usability for library web managers Sarah Agarwal Consultant Project Manager Internet Development group (ID)

  2. What I’m going to cover: • what is usability? • a live usability test! • two quick case studies • about us

  3. What is usability? Definitions What do users want to use library websites for? MLANET example Is this really relevant for non-commercial sites? The government thinks so…

  4. Statistics (old) 1997: ‘Forrester Research audited 20 major sites, finding 51% compliance with simple Web usability principles such as “is the site organised by user goals?”’… (new) 60% of government websites in need of immediate attention

  5. Quick usability test: Three tasks: • Find the phone number for the reference desk. Task: ‘Find contacts’ • Find out if book ‘Easy way to stop smoking’ is in stock, and reserve. Task: ‘Find books’ • Audience suggestion???? Test on 3 random libraries

  6. Quick case studies • BBC Research Central 2. Kansas City Public Library

  7. Kansas City Public Library Techniques used: • Log analysis • ‘Cognitive walkthrough’ • User testing

  8. More techniques: • Focus groups, surveys and chats • Usability evaluation • Competitive review More advanced techniques: • Card-sorting • Eye-tracking You only need to get 5 users!

  9. About us - ILRT www.ilrt.bris.ac.uk • digital libraries • e-learning • digital imaging • Internet Development (ID) - consultancy • semantic web

  10. About us - ID Consultancy arm www.ilrt.bris.ac.uk/id • Web application development: • Content Management Systems, portals, booking systems, online survey technology • Websites • Graphic design • Usability and accessibility • E-learning applications

  11. Questions?

More Related