New Paradigms for ICT Capacity Building Robert Shaw Head, ITU-D Human Capacity Building Division

1. New Paradigms for ICT Capacity Building Robert Shaw Head, ITU-D Human Capacity Building Division ITU Regional Human Capacity Development Forum for the Americas18-20 Nov 2009

2. “If the rate of change on the outside exceeds the rate of change on the inside, the end is near.” - Jack Welch, GE

3. Rate of Change on the Outside

4. “Technology is not kind” • Joseph Alois Schumpeter (1937)

5. We live again in exponential times

6. 11 years of Global ICT Developments: 1998-2009 • Source: ITU

7. “to become fully-fledged members of the Information Society… depends largely on increased capacity building in the areas of education, technology know-how and access to information, which are major factors in determining development and competitiveness”

8. ICT Literacy and Specialized ICT Skills • ICT literacy needs to become part of general cognitive skills education • ICT industry complains graduates don’t have necessary skill sets • Top ten “in demand” jobs in developed country labour markets often did not exist ten years ago • We are trying to educate students for jobs that don’t yet exist • Partnerships between industry and educational institutions crucial

9. What does this mean?

10. ICT access • + capacity building • = broad benefits

11. Telecommunications is part of a broader ICT ecosystemMaking possible surprising and disruptive devices, services and applications… • Wikipedia • iPhone • Consumer empowerment • M-Pesa • mPedigree

12. How do we measure progress?

13. Captures level of advancement of ICTs in more than 150 countries Provides policy makers with tool to benchmark their Information Society developments

14. Three evolution stages towards Information Society

15. Latin America IDI Rankings • Among larger Latin American economies, Argentina and Chile are at the top (ranks 47 and 48) • In Chile over 90% of Internet suscribers are broadband • Brazil (rank 60) down six places in five-year period between 2002-2007 • One reason is higher education enrolment is comparitively low (~30%)

16. What’s the ITU doing to help?

17. ITU Development Sector Activities Enabling Environment Infrastructure and Access Technologies Cybersecurity and ICT Applications Emergency Telecommunications Statistics and Market Information Regional and Special Initiatives Capacity Building

18. More specifically… • Analogue-digital migration • Broadband wireless access • Cybersecurity • Competition and price regulation • Convergent regulation • Emergency communications • IPTV and Mobile TV • National ICT strategies • Next generation networks • Regulatory reform • Rural access • Spectrum management • Spectrum pricing/trading • Universal access • and more…

19. New ITU initiative to consolidate capacity building activities http://academy.itu.int

20. Instructional Materials for foundational knowledge | face-to-face | e-learning | blendself-learners | instructors

21. ITU Centres of Excellence Networks and Internet Training Centres

22. “If the rate of change on the outside exceeds the rate of change on the inside, the end is near.” - Jack Welch, GE

23. How do we measure progress?

24. ICTs Bring New Learning Opportunities… • Open University Open Learn (OU) • MIT Courseware • YouTube EDU • iTunes U • Project Gutenberg • WikiEducator • Wikipedia • WikiBooks • University of the People

25. Lifelong Learning in Your Organization • Top management must be committed to constant training • Learning how to learn and re-learn has emerged as important as what you learned • Neuroscience shows us better ways to teach and learn • Use ICTs to teach • Broadband helps learning better (YouTube: MIT Physics Professor Lewin)

26. Final thought… x Your job is the most noble task… You’re on the front lines addressing the digital knowledge divide