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Enquirer Journey. Who am I?. Dave Cooper Horologist 35 years in education Lecturer Student Services - Counsellor Marketing Officer Schools and Community Liaison Manager Marketing Manager Director of Marketing. College Structure. Where is: Marketing Admissions Guidance Call Centre
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Who am I? • Dave Cooper • Horologist • 35 years in education • Lecturer • Student Services - Counsellor • Marketing Officer • Schools and Community Liaison Manager • Marketing Manager • Director of Marketing Dave Cooper Director of Marketing - Solihull College
College Structure • Where is: • Marketing • Admissions • Guidance • Call Centre • Faculty Offices • Administration Dave Cooper Director of Marketing - Solihull College
Business Strands • School Leavers • Adult Learners • Higher Education • Management and Professional • Apprenticeship • International SCHOOL LEAVERS Dave Cooper Director of Marketing - Solihull College
The Buying Process • Impulse and considered • Impulse unlikely • Considered by who? • Students themselves • Parents • Teachers • Advisors - Connexions Dave Cooper Director of Marketing - Solihull College
Communication Channels • Prospectus • Definition – “A formal statement giving details of a forthcoming event, such as the publication of a book or an issue of shares” • Advert • Where? Dave Cooper Director of Marketing - Solihull College
Methods of Communication Dave Cooper Director of Marketing - Solihull College
Timeline • Autumn Term Enquiry • Winter Term Application • Summer Term Interview • Summer Break Enrolment Dave Cooper Director of Marketing - Solihull College
Autumn Term • Distribution of communication materials • Schools liaison activities • Open Events 16 – 19 & H.E. • Specialist exhibitions • The Skills Show Dave Cooper Director of Marketing - Solihull College
Winter Term • Continued schools activities • Mock Interviews • Specialist Talks • Careers Events - texting key • Text promotion Dave Cooper Director of Marketing - Solihull College
Summer Term • Welcome days - qualification • Specific promotion events Dave Cooper Director of Marketing - Solihull College
Summer Break • Reinforcement – cognitive dissonance • Direct Communication – Letter, text • Late application promotion – Integrated • Adult - door to door Dave Cooper Director of Marketing - Solihull College