Healthy Work Environment Standards: From Silo to Assimilation

1. The following was presented at the Chapter Leadership Development Workshop (LDW) during NTI 2011 in Chicago.

2. Healthy Work Environment Standards: From Silo to Assimilation Dave Hanson, MSN, RN, CCRN, CNS Past President, American Association of Critical-Care Nurses Director, Northwest Community Hospital Learning Center Authentic Leadership Meaningful Recognition Appropriate Staffing Effective Decision Making True Collaboration Skilled Communication

3. 12th Annual Chapter Leadership Development Workshop The Sharon J. Connor Leadership Development Keynote Address

4. Acknowledgment Chapter Advisory Team National Office Chapters Staff

6. Reflection

7. Guess what Grandma? When I grow up I want to be AACN President!

8. AACN

9. Look Mom, I found it, I actually found it! Let’s hope it contains instructions on how to join AACN.

10. Oh my; of all days to be missing my front tooth! One can only hope this translates to being an authentic leader.

11. Does this count for true collaboration???

12. Can we speed this up, I can’t be late for my AACN Chapter meeting?

13. I ‘m convinced the Sally Jesse Raphael glasses will help me to become a skilled communicator.

14. Next stop…the AACN Leadership Development Workshop!

15. Learning Outcomes • Describe the significance of the AACN Standards for Establishing and Sustaining Healthy Work Environments. • Identify how chapter leaders can positively influence change in the community of acute and critical care nursing. • Develop strategies for hardwiring AACN’s Healthy Work Environment Standards into chapter operations. • Celebrate our exceptional community of chapter leaders. • Have fun.

17. The best way to escape froma problem is to solve it.

18. AACN Standards for Establishing and Sustaining Healthy Work Environments Skilled Communication Nurses must be as proficient incommunication skills as they arein clinical skills.

19. AACN Standards for Establishing and Sustaining Healthy Work Environments True Collaboration Nurses must be relentless inpursuing and fostering collaboration.

20. AACN Standards for Establishing and Sustaining Healthy Work Environments Effective Decision Making Nurses must be valued and committedpartners in making policy, directingand evaluating clinical care and leadingorganizational operations.

21. AACN Standards for Establishing and Sustaining Healthy Work Environments Appropriate Staffing Staffing must ensure the effectivematch between patient needs andnurse competencies.

22. AACN Standards for Establishing and Sustaining Healthy Work Environments Meaningful Recognition Nurses must be recognized and mustrecognize others for the value eachbrings to the work of the organization.

23. AACN Standards for Establishing and Sustaining Healthy Work Environments Authentic Leadership Nurse leaders must fully embracethe imperative of a healthy workenvironment, authentically live itand engage others in its achievement.

25. Assumptions Related to Toxic Unhealthy Work Environments • Increased risk of disease • Low functional health status • Impaired coping response • Frequent episodes of depression • Greater risk of violence & bullying Unhealthy & Toxic Work Environments Can Be Dangerous, Poisonous & Even Fatal

27. URY

28. Health Work Environment “URY” Significance • Social well-being • Mental well-being • Physical well-being • Attitude & Influence

30. Who’s the leader?

31. Leadership Myths Facts • Leaders are born • Elite or select few • “I don’t have what it takes” • “It’s not my job” • Leaders learn • Leadership is practiced • Leaders are developed • Leaders problem-solve • Empower & inspire • Courage & Influence

32. Chapter Leaders as Influencers • Leadership is organizing a group of people to achieve a common goal • The leader may or may not have any formal authority • Leadership is ultimately about creating a way for people to contribute to making something extraordinary happen

34. "People become leaders at the moment when they decide for themselves how to be.  Free to express themselves rather than trying to prove themselves.  One must lead oneself before leading others.“ -- Dr. Marjorie Blum, PhD (Harvard University)

35. Influencer & Influencing Blueprint • Find vital behaviors • Change the way you change minds • Make the undesirable desirable • Surpass your limits • Harness peer pressure • Find strength in numbers • Design rewards & demand accountability • Change the environment

36. You don’t lead byhitting people overthe head – that’s assault,not leadership.

37. Are We All Leaders?

39. Chapter Leadership Call To Action • Outcomes orientation • Accountability architecture • Micro-innovation pilot projects • Best practice spotlight organizations • Three "ates” • Coordinate • Evaluate • Replicate

40. Final Thought…..

41. mhanson@nch.org