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Enhancing Food Safety Sustainability Through Workplace Cooperation

Dr. Jose C. Gatchalian, Chairman of Quality Partners Co., Ltd, discusses the importance of workplace cooperation in enhancing food safety sustainability. This includes addressing possible sources of contamination, implementing effective food safety programs, and promoting quality practices in the food industry.

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Enhancing Food Safety Sustainability Through Workplace Cooperation

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  1. Enhancing Food Safety Sustainability- Through Workplace CooperationDr. Jose C. GatchalianChairman, Quality Partners Co., LtdPhilippinesINTERNATIONAL CONSULTANT ON WPC ASIA FOOD and BEVERAGE SUMMIT 2015 Pullman Bangkok King Power Hotel, Thailand

  2. QUALITY PARTNERS COMPANY, Ltd. “fostering partnerships for quality FOOD!!! FRUITS AND VEGETABLES SWEET and JUICY!!!

  3. QUALITY PARTNERS COMPANY, Ltd. “fostering partnerships for quality ALL PEOPLE LOVE FOOD!!! ITALIAN SAUSAGES & OTHER MEAT PRODUCTS - YUMMY !!!

  4. HOW SAFE ARE ALL THESE FOOD PRODUCTS? WHAT ARE POSSIBLE SOURCES OF CONTAMINATION? ? HOW MUCH INFORMATION ON FOOD SAFETY ARE AVAILABLE?

  5. QUALITY PARTNERS COMPANY, Ltd. “fostering partnerships for quality FOOD CAN BE DANGEROUS!!! There can be FOOD-BORNE ILLNESSES… infection intoxication

  6. QUALITY PARTNERS COMPANY LTD. “Fostering Partnerships Through Quality” WHAT IS FOOD SAFETY? WHEN FOOD IS RENDERED FREE FROM ALL TYPES OF CONTAMINANTS, FROM: MICROBIOLOGICAL, CHEMICAL & PHYSICAL SOURCES - SUCH THAT WHEN EATEN NO ILLNESS WILL OCCUR. AN EFFECTIVE FOOD SAFETY PROGRAM CAN ENSURE THIS SITUATION IN THE COMPANY

  7. POTENTIAL FOOD Hazards: Biological, Chemical, and Physical Quality Partners Company Ltd.

  8. INDICATORS OF LOSS OF FOOD SAFETY REPORTS OF CASES OF FOOD POISONING IN DIFFERENT PARTS OF OF THE PHILIPPINES (3 MONTHS IN 2005)!

  9. Some evidences of GMP violations (From : MMG’s DOST-MPEX Project) Light ballast with hanging wires & bulb above processing area Ice for crushing to cool fresh octopus and other marine products, placed on floor of receiving area QUALITY PARTNERS COMPANY, Ltd. “fostering partnerships for quality

  10. QUALITY PARTNERS COMPANY LTD. “Fostering Partnerships Through Quality” Notice walls w/ cracks & scratches as backdrop for frozen products on floor Light ballast w/ hanging wires & bulb above processing area Some evidences of GMP violations Ice for crushing, to cool fresh food, placed on floor From : MMG’s DOST-MPEX Project

  11. LOCAL PLANTS: EC-ASEAN FOOD SAFETY TRAINING PROGRAM Small bakeshop producing “buko” pie, workers are seen sorting and slicing young coconut meat (buko) on the floor, with workers sitting on short stools Due to lack of space, peeling is done on the floor, peeled mangoes put on basins, to await manual slicing. QUALITY PARTNERS COMPANY, Ltd. “fostering partnerships for quality

  12. MORE EVIDENCES OF GMP LACK IN SOME SMEs: Old equipment, drums and other materials left in hallway LACK OF ORDER AND POOR ATTENTION TO CLEANLINESS - ARE TRACEABLE TO PEOPLE QUALITY PARTNERS COMPANY LTD. “Fostering Partnerships Through Quality”

  13.  EMPLOYEES ARE DISTRIBUTED EVERYWHERE IN THE FOOD PLANT ! ! !       §   !  ! !              

  14. Quality Partners Company Ltd. IMPROVED COMMUNICATIONS NEEDED! LISTEN TO YOUR PEOPLE! “I knew but you never asked” “Why don’t you listen?” “You never listen anyway!” “We could have told you!” “The process would go smoother if……. “We see these all the time”

  15. Quality Partners Company Ltd. EMPLOYEES ARE EVERYWHERE IN THE FOOD PLANT Areas of INVOLVEMENT and Role of Employees Water Equipment Rawmaterials Air Clothing Personnel Packaging. 2

  16. Pathogenic bacteria Molds & mycotoxins Viruses Protozoae Pollutants (heavy metals…) Toxic products (pesticides, acids, allergens…) Residues of veterinary drugs & pesticides • Glass, metal shards from machinery, equipment • Foreign bodies: sand, rocks, metal, wood... Quality Partners Company Ltd. Quality Employees Know and Understand the Hazards BIOLOGICAL ROLE OF QUALITY EMPLOYEES IN FOOD SAFETY PROMOTION CHEMICAL PHYSICAL

  17. STEERING COMMITTEE FACILITATOR TASK FORCE TASK FORCE TASK FORCE TASK FORCE WP-C Organization FACILITATES COMMUNICATION: STRUCTURE: Each Committee/Task Force has joint membership from labor & management FUNCTIONS: * Steering Committee - problem identification * Task Forces or teams - problem solving

  18. SOME ACTIONABLE RECOMMENDATIONS – RE: FOOD SAFETY Promote quality as a way of life - “Sanitation” and cleanliness (like “washing of hands”) should become habitual. This should be a routine practice & activity especially of people involved with food processing. Other quality practices, e.g., attention to process controls & consciousness of one’s responsibility to always meet food safety standards, should be part of a Company-wide advocacy of food safety. RECOMMENDATION: SET UP A WORKPLACE COOPERATION PROGRAM !

  19. QUALITY PARTNERS COMPANY, Ltd. “fostering partnerships for quality” • Communication & participation: basic underpinnings of WPC • WPC - a forum wherein employees and management can express their problems and felt needs to each other. • Information-sharing about present and anticipated issues that may affect the workforce, the company or both. • Regular interchanges can lead to mutual understanding, consensus, and the resolution of issues and concerns. • WPC can serve as an organizational communication mechanism for harmonious and productive work relations.

  20. LABOR MANAGEMENT ECONOMY MANAGEMENT LABOR ECONOMY FROM … CONFRONTATION TO … COOPERATION QUALITY PARTNERS COMPANY, Ltd. “fostering partnerships for quality

  21. “Empowerment of employees at all levels is a benefit to the company and should not be considered as cost.”Feigenbaum,A.

  22. QUALITY PARTNERS COMPANY, Ltd. “fostering partnerships for quality” OPEN COMMUNICATION SUSTAINS GOOD RELATIONSHIPS

  23. QUALITY PARTNERS COMPANY, Ltd. “fostering partnerships for quality” • WPC - a participatory vehicle for workers to have a say in decision-making on matters that affect their interests and welfare. • A channel by which management can obtain feedback on its programs, policies and their implementation. • By consulting and involving employees in selected areas of mutual concern, they can be given a chance to input useful ideas and suggestions that can improve productivity and the quality of work and work life.

  24. Quality Partners Co., Ltd. PLANNING AND REALIZATION OF SAFE PRODUCTS ( ISO 22000 ) IN ISO 22000, the FOOD SAFETY TEAM conducts hazard analysis to determine which hazards need to be controlled. Employees play a major role in ISO 22000!

  25. DESK STUDY OF FOOD SAFETY MANUALS DONE BY EMPLOYEES DOCUMENTATION IS VERY IMPORTANT IN FOOD SAFETY. THIS CAN BE DONE BY TRAINED QUALITY EMPLOYEES ASSISTANCE OF FOOD SAFETY EXPERTS TO FACILITATE EMPLOYEE CAPABILITY ENHANCEMENT IS RECOMMENDED QUALITY PARTNERS COMPANY, Ltd.

  26. Some evidences of sanitary practices in the company Clean comfort rooms with wash basins, detergent and dryer are projects of Workplace Cooperation to sustain cleanliness

  27. Some evidences of sanitary practices in the company Foot bath using chlorinated water (200 PPM) before entry into the processing plant, properly maintained by employees.

  28. METAL DETECTOR SUSTAINING FOOD SAFETY PRACTICES BY COOPERATIVE EMPLOYEES • Above, fried sliced bananas pass through the metal detector as a final check before packaging and weighing. • At right, fried bananas are placed on stainless steel holder with holes that allow to pass broken or fine chips not meeting specifications.

  29. RESULTS from a WORKPLACE • COOPERATION PROGRAM: • STRONGER TEAM EFFORT • OPERATOR INVOLVEMENT • FEEDBACK • MANAGEMENT VISIBILITY • OPERATOR SELF-MEASUREMENT • THE ABOVE PRACTICES ENHANCE SUSTAINABILITY OF FOOD SAFETY IN THE COMPANY

  30. COMPETITIVENESS PRODUCTIVITY QUALITY QUALITY PARTNERS COMPANY, Ltd. “Fostering partnerships for quality,,,” PEOPLE ARE THE MAJOR PLAYERS IN FOOD SAFETY AND QUALITY PROGRAMS Workers & Managers Partnership at the Workplace

  31. “WORKPLACE COOPERATION PROGRAM” “Cooperation is the thorough conviction that nobody can get there unless everybody gets there.”V. Burden * Our journey to excellence has no ending! QUALITY PARTNERS COMPANY, Ltd. “fostering partnerships for quality

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