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Celebrating our success 2011. Key Data & Performance Indicators. Parent satisfaction. Parent Surveys-92.2% of respondents were “positive” NCSEAM Survey-KOTM exceeded state targets and state average for the first time in 4 years!. Staff performance.
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Parent satisfaction • Parent Surveys-92.2% of respondents were “positive” • NCSEAM Survey-KOTM exceeded state targets and state average for the first time in 4 years!
Staff performance • 84% of all EI employees received an annual performance rating “exceptional” • EI service providers fulfilled 99% of their monthly service visits • The team successfully managed change and contributed to building a culture of trust
Compliance with federal indicators • KOTM met or exceeded state targets for compliance in all but 3 federal indicators (COSF, .88% of infants <1 yr, timely transition meeting). • Met 4 out of 5 100% compliance indicators!!! On our way to 100% compliance this fiscal year.
New best practices and services • Providing 97% of services in natural environments, while maintaining our commitment to providing a variety of individualized services (state target for FY11 78%) • Added services: • Mental health for EI families. BYU SW interns coming this spring! • Bringing Baby Home, Discipline, Autism Services • New community classes such as Lehi Library Music & Movement class • Building a strong partnership with United Way-Help Me Grow
Implementing new best practices • Leading the state in implementation of RBI • Kimber will be the second EI practitioner, certified in RBI • Team participated in Dr. Campbell’s Embedding Interventions training • Training & Compliance Management-Diane • Increasing efficiency through technology
Meeting the growing need for early intervention in our community • 860 referrals for services in FY11, 71 more than FY10, 789 referrals • Top 3 concerns: Expressive Language, Gross Motor, Feeding • 70% of children referred have concerns in area of Expressive Language • Alpine School District just became the largest school district in the state of Utah!
Maintaining high quality services for growing community w/out ARRA funds 100% compliance indicators Unstable public funding Moving to BTOTS Web. Increased documentation & data entry New Federal Regulations, implementing BWEIP policy Challenges
2012 Goals • Empower families by providing evidence-based family-centered services • RBI, functional outcomes, embedding interventions • Maximize frequency of visits • Increase community partnerships, new community-based services • Enhance professional knowledge & expertise of EI staff • Regular supervision and observation, utilize website • Outline the progression of treatment in all areas of development-establish some consistency for services • Additional training to embed interventions into routines
2012 Goals 3. Build trust and team morale • Integrate culture of trust, demonstrate trust behaviors • Leverage team member’s individual strengths to benefit the entire team 4. Strengthen program efficiency by maximizing resources & streamlining procedures • Increase staff capacity to enter BTOTS data • Provide administrative support • Maximize provider time w/ families and children by reducing time in meetings, paperwork and other tasks