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Beginning the Day Care Transformation Collaborative of R.I. Best Practice Sharing May 5, 2015 Karen sciamacco , rn , bs , ccm , cdoe Associates in primary care Medicine. Starting the Day. My day starts with a good cup of coffee Before I get to the office I:
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Beginning the DayCare Transformation Collaborative of R.I. Best Practice SharingMay 5, 2015 Karen sciamacco, rn, bs, ccm, cdoe Associates in primary care Medicine
Starting the Day • My day starts with a good cup of coffee • Before I get to the office I: • Check the appointments that scheduled for me • Check the appointments that are scheduled for the other providers. 2 physicians and 3 nurse care managers. (Looking for any high risk or complex patients that may be scheduled)
Starting my day • Looking in my messages to prioritize: • Any urgent referrals. • Any patients discharged from the hospital or the emergency room. • Any patients discharged from another setting such as a nursing home, rehabilitation, or other setting. Transition of care • Responses from the providers
Beginning the Day: The Lists • Being successful is accessing the lists! • No day is complete without reviewing the lists • Stratified lists from the insurers with high risk patients • Complex patient lists: Vunerable patients, chronic disease patients • Keeping track of high utilization patients. Those with frequent ER and hospital visits.
Beginning the Day: The Lists continued • Other lists to consider • Outliers: Patients with a chronic condition that do no have: • A follow up appointment with a provider scheduled • Patients with ordered labs that are not completed • Those with blood pressure or blood sugar logs that are due
Beginning the day with a plan • Benjamin Franklin supposedly once said, “If you fail to plan, you are planning to fail.” • Inevitable there are those days where your plan maybe over taken by other things. • Being called to meet with a patient whom was not on your schedule. • Unexpected phone call that requires action • In those cases you just need to adjust! • And tomorrow is a new day!
Thank you Any Questions?? If I can help, please give me a call!401-467-3115