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Developing a Social Media Strategy Ashley Schaffer, Ebe Randeree Ebe.Randeree@cci.fsu.edu. RESULTS YouTube – effective in documenting events; effective in recruiting new students and reaching K-12
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Developing a Social Media Strategy Ashley Schaffer, Ebe Randeree Ebe.Randeree@cci.fsu.edu • RESULTS • YouTube – effective in documenting events; effective in recruiting new students and reaching K-12 • Facebook – effective in promoting events, estimating attendance, and reaching a college audience; good engagement tool when event pictures are posted • Twitter – effective in broadcasting news stories from industry and research • LinkedIn – effective in branding individual STARS members; effective in reaching alumni and industry leaders • Introduction • Developing a Social Media strategy is essential to any organization’s strategic plan • Social media is not about the “hard sell” or “push of content”; it is about engaging and building relationships with your stakeholders • A Social Media strategy should be the right fit for the organization, supported by adequate resources and a long-term commitment • Social Media goals should be SMART and should support other efforts in the organization; social media engagement is an organizational effort with goals and measurable results • Initiative • Social Media can help you promote the organization, recruit students, advertise events, reach key stakeholders, and realize your goals • Marketing and communication plans are essential for any project to succeed • Plans should be platform/tool agnostic; however Facebook, Twitter, YouTube, and LinkedIn are tools that reach a wide audience • NEXT STEPS • Continue to use 4 primary platforms • Continue to build relationships • Look for ways to engage using newer platforms (Vine, Vimeo, Instagram, maybe G+) • Find a better way to support platforms (lack of video skills in SLC hurts us) • Partner with other STARS to create and promote Personal Learning Networks (#STARSCorps, #cel13) • Social Media is about people – find new ways for STARS SLC to connect • WHERE TO START • Determine goals/objectives • Do your research • Engage in digital curation (determine social influencers, relevant contacts, engaging content, existing channels) • Start the engagement, develop relationships – each platform requires a different approach • Reinforce relationships both online and off-line; build a reputation for follow through • Measure results and compare to goals • Analyze data and adapt engagement • Test/experiment with new platforms and engagement methods • Be Transparent • Questions YOUR SLC SHOULD ASK • Do we have a SM strategy? • How can SLC students stay connected through SM (at your school, nationally)? • How can SLC students use SM to get the word out (about their activities, events, successes) ? • What are the best tools that can be used to get effective reach for events and effective press coverage (how to get attention beyond the university walls)? • How do you measure ROI – what to measure besides LIKES? • How do you stay ahead of the NEWS and ahead of the tools? How will an effective Social Media Strategy help STARS reach its goals?