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Enhancing Partnerships in the Pacific

Enhancing Partnerships in the Pacific. Mr Tim Abberton Airport Services Safety Manager Airservices Australia 5 th April 2005. Template Last Updated: 24 February 2005. Safety is our number one priority. Introducing Airservices Australia.

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Enhancing Partnerships in the Pacific

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  1. Enhancing Partnerships in the Pacific Mr Tim Abberton Airport Services Safety Manager Airservices Australia 5th April 2005 Template Last Updated: 24 February 2005

  2. Safety is our number one priority Introducing Airservices Australia • Air traffic corporation with a strong safety culture • Australian Federal Government is our shareholder • Provide airspace and airside services on a commercial basis • National service provider for Australia • 3,000 staff, AUD$600m p.a. • Control 11% of the world area • 3.8 million aircraft movements p.a. Growing our business in the Pacific and elsewhere • Government mandate September 2003

  3. Safety is our number one priority Services we provide Two broad categories - airspace and airside • Tower air traffic control • Airspace management • Crash Fire rescue • Infrastructure support

  4. Cairns Hamilton Island Mackay Rockhampton Alice Springs Maroochydore Archerfield Brisbane Coolangatta Coffs Harbour Tamworth Jandakot Perth Sydney Bankstown Camden Parafield Adelaide Canberra Albury Melbourne Avalon Essendon Moorabbin Launceston Hobart Airservices Australia’s Air Traffic Control Towers

  5. Comparison of Australia to the USA

  6. Market Activity Our full international footprint United Kingdom Sweden Canada USA China Nepal Taiwan Middle East India Vietnam Philippines Thailand Sri Lanka Fiji, Solomon Islands, Nauru, Kiribati, Samoa, NZ Singapore PNG Indonesia Mauritius Honiara High level Airspace (under Contract) South Africa, Australia Australian Airspace

  7. Hawaii (3 Control Towers) Guam & Saipan (2 Control Towers) Nauru High Level Airspace (under Contract) Approx 5000NM Airservices Australia in the Pacific Equator Honiara High level Airspace (under Contract) Australian Airspace

  8. Partnership is our way of business • Platform of our strategic direction • To be the preferred global partner for air traffic and related aviation services • Partnership focus in four areas • Air Navigation Service Providers • Customers (airlines, air transport operators, other contract customers) • Airport owners and operators • Other leading suppliers in the aviation market • CANSO recognised effectiveness of strategy (2003) • Strategic Partnering Charter - centrepiece for strong partnerships

  9. Characteristics of a strong partnership • Shared understanding of the future • Strong level of trust between partners • Commitment to work together to improve operations • Good understanding of each others business • Regular communication • Regular measurement of performance

  10. Airservices Pacific Inc. – Where does it fit? Company incorporated in the United States Wholly owned by Airservices Australia Workforce of US citizens Board with a mix of Australian and US experience Established to manage the Federal Contract Towers Operations in the Western Pacific Represents our most recent step in establishing partnerships in the region

  11. Airservices Pacific – enhancing partnerships in the region • Early days – coming up to 90 days of operations • Transition focus – first 60 days • Operations Review – next 30 days • Partnership focus – within first 6 months • Objective – a strong collaborative business model • Staff and management – just culture • Customers + stakeholders • Federal Aviation Administration – regional + HQ focus • Airport Operators • ‘Flying’ customers Strategic Partnering Charters

  12. Why choose Strategic Partnering Charters? • Gives you structure to work with customers + stakeholders • Sets a course of action (including prioritising issues) • Helps you develop a shared vision for the future • Moves away from adversarial relationships • Allows you to measure progress easily/regularly • Helps you integrate customer issues into your business planning • Strategic Partnering Charters are operating in Australia and are emerging in the Pacific • Australian examples – Qantas, Emirates, Sydney Airport, Brisbane Airport

  13. Questions Mr Tim Abberton Airport Services Safety Manager Airservices Australia 5th April 2005 Template Last Updated: 24 February 2005

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