Ready for the Journey Part II

1. Ready for the Journey Part II

2. Ready for the Journey, Part II • The Depot • Student Financial Services • Team 55 / Technology Support • Registrar’s Office

3. The Depot

4. The Depot • National leader in student services • The Depot is the one-stop shop • Financial Aid • Billing • Registrar • Residence Life • Dining Services, etc. • 1-888-588-6083 • thedepot@acu.edu • View account info on The Depot link

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7. 2 Students view bill and add parents as authorized users here!

8. Dining Services

9. Dining Services • Meal Plans, Bean Bucks, and Campus Cash • 11 locations across campus • Accept cash, debit and credit • Meal plans accepted at all of the following: • The World Famous Bean, Bagel Wagon, Connections Café, Einstein Bros Bagels, Java City, Wildcat Café, Pizza Hut Express, Starbucks, The Fatted Cafe • View menus and nutrition info • http://acu.campusdish.com

10. Dining Services • Full-time nutritionist on staff • Gluten free menu options • Update MP through 12th day of classes • Update on The Depot link • Exemption appeals

11. Campus Cash vs. Bean Bucks Campus Cash Bean Bucks Comes with all meal plans Used for food purchases only Balance expires at end of semester • Students purchase through The Depot link • Used for food and merchandise purchases • Balance rolls forward each semester • Students get back 100% of balance at any time

12. Residence Life • Residence hall and roommate assignments • Notified through ACU email • Roommate changes • Deadline: Friday, July 2nd • Email reslife@acu.edu • Move-in weekend • Saturday, August 14th, 8 am to 8 pm • Sunday, August 15th, 1 to 5 pm

13. Student Financial Services

14. Student Financial Services • Financial Aid • Receive and verify FAFSAs • Award scholarships and grants • Certify and process loans • Receive and apply outside scholarships • Billing • Produce the statement • Monitor payment plans

15. Student Financial Services • Complete the FAFSA • www.fafsa.ed.gov • Carefully read award letters • Communication from us… • Is sent to the student’s ACU email • Is critical • Is time sensitive • Needs action

16. SFS Final Check-List • Stafford Loan • Accepted on students myACU account • Complete MPN and Entrance requirement at www.studentloans.gov • Financial plan in place by August 13th • Cash payments • Additional Loans • PLUS at www.studentloans.gov • CAL at www.hhloans.com • Combination

17. Student Financial Services • Payment Options • Pay in full by August 13th OR • Set up payment plan by August 13th • Payment plan installments due on the 30th of each month • 6 month plans begin June 30th • 5 month plans begin July 30th • 4 month plans begin August 30th

18. Wildcat Pay • Student may set up parent as authorized user • Parents go to www.acu.edu/payingyourbill • Set up payment plan • 6, 5 or 4 month plan options • Enrollment fee is $50 per semester • Due dates are the 30th of each month • Make one-time payments • Balance PIF by August 13th • View account details and history • Print statements

19. Federal College Work Study • Must apply on your own • Award amount of $2500 is only an estimate • Students are paid twice a month • Earnings are paid directly to student – NOT paid to student account • Students can get a job without work study

20. Team55 / Technology Support

21. Team55 - Student Computing Support • Location - Learning Commons • (325) 674-5555 or x5555 • team55@acu.edu • http://team55.acu.edu • Open weekends and until midnight on most weekdays • Available via phone, chat, email, and walk-up

22. Team55 - How can we help? Computer software troubleshooting Application Support (Word, Excel, iLife, etc.) Basic operating systems issues Support, not training

23. Team55 - How can we help? High-End Software Repair Center Extensive Software Repair Virus Removal Operating System Re-install Data Backup and Recovery

24. Team55 - How can we help? ACU Account Problems Username / Password myACU Blackboard Lab Computer Log-in

25. Team55 - How can we help? Other technologies Network Troubleshooting Dorm Phone and Voicemail Cable TV Wireless Registration

26. Team55 - How can we help? iPhone and iPod Touch Troubleshooting Wireless and ACU Account Setup Warranty Replacement

27. Team55 - How can we help? Apple Warranty Repair iPhone Personal Apple Computers

28. Available Technology Resources Over 700 lab computers with printers/software Cable and unlimited local phone service Wired and WiFi connections $15 printing credit per semester myACU and ACU Mobile Google Apps for Education File Storage and Webspace

29. Student Technology Discounts Discounts on Dell and Apple Computers Discounts on Software Microsoft Office Adobe Creative Suite Available on the Team55 Website team55.acu.edu Under “Miscellaneous”

30. Registrar’s Office

31. Family Educational Rights & Privacy Act - 1976 The primary rights afforded to the student are: • The right to inspect and review their education records. • The right to have some control over the disclosure of information from the records. • The right for the student to retain control of access to education records.

32. Enrollment Verification • Primarily for insurance purposes • Certificates can be obtained by the student from The Depot link on myACU • Verification for each semester begins two weeks before the first day of class

33. Dropping / Adding / Withdrawing Dropping a Course • Day 1-5 is free; student should contact their advisor • Day 6-15 follows refund schedule; student uses withdrawal form • Day 16+ there is no refund; student uses withdrawal form • No drop/withdrawal after week 12

34. Withdrawing from the University What does this entail? • Dropping of all classes and leaving ACU • Student receives W grades • Student can contact The Depot

35. A Few Things to Remember • Be aware of the academic calendar. • Remind your student about ACU email. • Students who are responsible for their own business learn problem solving skills that are very important. • ACU is a great place for students to make mistakes.

36. Academic Development Center Services Include: • SOS Program • Discovery Program • Academic Counseling and Skills • Emotional Intelligence • University Testing Center

37. Presentation Takeaways • Got questions? Contact The Depot. • 1-888-588-6083 • thedepot@acu.edu • Become an authorized user in Wildcat Pay! • We want to partner with you! • Must have authorization from student • Submit FERPA Release Form • Parent session info online • www.acu.edu/parentsession

38. Questions?