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What is a reception?Why is a reception important?What are the qualities of a good receptionist?What are the duties of a receptionist?How should visitors be received by the receptionist?How should the reception area be set out?What equipment/facilities do receptionists use?What records are kep
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1. The Reception Standard Grade Administration
Area of Study 1 – Administration Support
Unit 2C – The Working Environment: Reception Services
2. What is a reception?
Why is a reception important?
What are the qualities of a good receptionist?
What are the duties of a receptionist?
How should visitors be received by the receptionist?
How should the reception area be set out?
What equipment/facilities do receptionists use?
What records are kept at reception?
What security procedures should be followed at reception?
3. The Reception