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Innovation + Commitment = Transformation

Innovation + Commitment = Transformation. NIPEC Annual Conference. Linen Suite, Mossley Mill. 9 th October 2013. Innovation and Information Literacy. Dr Susan Hamer Susan.hamer@nihr.ac.uk. Context. Innovation opportunity landscape. Safer practice through sharing

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Innovation + Commitment = Transformation

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  1. Innovation + Commitment = Transformation NIPEC Annual Conference Linen Suite, Mossley Mill 9th October 2013

  2. Innovation and Information Literacy Dr Susan Hamer Susan.hamer@nihr.ac.uk

  3. Context

  4. Innovation opportunity landscape • Safer practice through sharing • Emergence of technology especially mobile • Value and respecting generational experiences and differences • Respecting partnership relationships with patients • The need for transparency • The possibilities – big data • Knowledge working • Using networks

  5. Innovation : “the introduction of a new product or a new way of delivering services” The challenge: “How to innovate to reduce costs and improve the quality and accessibility of care” Christensen 2009

  6. Types of Innovation Disruptive Innovation Incremental Innovation Radical Innovation

  7. Innovation Gatekeepers

  8. We are the system

  9. Digital Competence – who cares? • NMC • Employers • Educators • Practitioners

  10. Supporting patients information needs

  11. Information navigation skills • Where information is • How to know what is good • How to help patients understand • Supporting patients to increase confidence and competence in understanding • Using multi-media channels • Keeping up to date

  12. Professional identity • Professional presence online • Knowing your purpose and what you want to be • Selecting the right tools • Applying professional responsibilities in digital spaces • Confidence to be authentic • Understanding boundaries • Networks and how they work

  13. New ways of being present • Telecare • Telehealth • Email • Social media • Asynchronous

  14. Big White Wall Big White Wall • bigwhitewall.com is a digital mental health and wellbeing service that has been designated a High Impact Innovation by the National Health Service. It places people at the centre of their own care and delivers personalised pathways to recovery through a range of safe therapeutic services from the comfort of patients’ own homes. • To view a short two-minute film about www.bigwhitewall.com click here. • BWW services a number of markets including healthcare, military, employers and education. • BWW has contracts that cover 22% of the UK population aged 16 and over. • BWW outcomes and cost effectiveness - headlines • • 95% of members feel better as a result and 73% share an issue for the first time • • 80% of members self-manage their psychological issues through BWW • • Two thirds of members would not normally have sought help for mental health issues • • 70% recovery rate from BWW LiveTherapy service – UK national target is 50% • • 67% adherence rate for GPs issuing BWW prescriptions • • BWW saves £37,000 per 100 members for its mental health services

  15. http://www.patientslikeme.com/clinical_trials/

  16. Innovation and Information challenge

  17. Innovation and information

  18. Next steps

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