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Centre for Excellence in Universal Design. Demystifying Web Accessibility and WCAG 2.0 Dónal Rice Senior Design Advisor, ICT Irish Internet Association 24 June 2009. Contents. Why legislate for web accessibility? What are my obligations under Irish law? What is Universal Design?.
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Centre for Excellence in Universal Design Demystifying Web Accessibility and WCAG 2.0 Dónal Rice Senior Design Advisor, ICT Irish Internet Association 24 June 2009
Contents • Why legislate for web accessibility? • What are my obligations under Irish law? • What is Universal Design?
Standards Stimulate research Participate in Standardisation work nationally and internationally Provide advice to stakeholders Encourage compliance Education and Professional Development Incorporation into design curriculum Application of Universal Design for Learning approach to teaching and examinations Awareness Best practice database Promote awareness and understanding Aims of the Centre
Equality principle • Unequal treatment is outlawed (race, gender, age, religion...) • Requires blindness to human difference... • ... except in case of objective human difference
Equality law • 3 tenets • Acknowledges existing patterns of inequality – whatever the reason
“Good” vs “Bad” design • After a century of repid technological innovation and development • Philips (2004) “The Philips Index: Calibrating the Convergence of Healthcare, Lifestyle and Technology. “
Bad design excludes Source: Inclusive Design Toolkit: http://www.inclusivedesigntoolkit.com
Equality law 2. Sets the playing rules (levels the playing field) – including those for the State market player
Children (<16 years) 20% Older people (>65 years) 15% Primary language not English 5% Left-handed 10% People with disabilities ~10% Warning: Treat these figures solely as indicative of the order of magnitude. Diversity is normal
Equality law 3. positions the individual to challenge the status quo and tackles the dynamics of exclusion
Irish Legislation • Prior to 2005 • Some policy recommendations • Suite of Equality legislation • Goods and services: Equality Act • “reasonable accommodation” and “undue burden” • Employment: Employment Equality Act • some case law
Irish Legislation • Disability Act 2005 • Part 5: Public information made available in accessible format on request to persons with a vision impairment to whom adaptive technology is available • Code of Practice: • public websites should be reviewed to ensure they achieve Double-A conformance rating with the Web Content Accessibility Guidelines (no version number stipulated!!) • a statutory instrument • Public procurement • Complaints procedure: • Enquiry officer • Office of the Ombudsman • Universal Design
What is Universal Design • What Universal/Inclusive design is - • “Design of mainstream products and/or services that are accessible to, and usable by, as many people as reasonably possible on a global basis, in a wide variety of situations and to the greatest extent possible without the need for special adaptation or specialised design.” - BS 7000 Part 6 • “Universal Design - • means the design and composition of an environment so that it may be accessed, understood and used by persons of any age or size or having any particular physical, sensory, mental health or intellectual ability or disability • means in relation to electronic systems, any electronics-based process of creating products, services or systems so that they may be used by any person” • - Irish Disability Act 2005
A design and development methodology Clear knowledge of user requirements User centred design Walking a mile in the shoes of the end user Iterative process Standards, principles and guidelines Tools to aid design Universal Design process
5 technology areas Web Public access terminals Application Software Telecoms Smart Card Systems CEUD IT Guidelines
IT Procurement Toolkit • Practical advice on procurement: • Writing an Request for Tender document • Assessing candidates and tenders • Evaluating deliverables • eg – sample text to insert into RFT
Techniques • ‘How-to’ - advice for developers, designers and editors: • Good and bad practice examples alongside… • How to do it • Code snippets (for developers), videos of users… • Eg – good and bad form layout
CEUD ICT Listserv http://list.universaldesign.ie
Dónal Rice Senior ICT Advisor Centre for Excellence in Universal Design NDA 25 Clyde Road Dublin 4 Ireland Tel: + 353 (0)1 608 0430 djrice@nda.ie http://www.universaldesign.ie Contact Details