IDS Training Session - Physician Loyalty Reports

1. IDS Training Session - Physician Loyalty Reports

2. Physician Loyalty Reports (PLR) Introduction • General Information about PLR • What is required to gain access to PLR • Geographic Availability • Physician Roster • Overview of Physician Loyalty Reports in IDS • Physician Loyalty Trends • Physician Loyalty by Hospital • Missing Physicians Report • How to run and customize reports • Familiar IDS report functionality

3. General Information about PLR

4. PLR General Information • Reports are based on Attending Physician • Inpatient Physician Loyalty Reports represent the attending physician on the medical record. Depending on group practices physician data may vary. (Client can aggregate physician data to then analyze the data by group practices) • For example an individual physician’s discharges may look lower than expected if they are part of a group practice and their name does not always occur on the medical records.

5. PLR General Information Cont’d • Outpatient reports are available, but only for surgeon • MS-DRG 795 is excluded • Operative Procedure Indicator equal to 1 (Operative Procedure) and 2 (Non-OR Procedure) are included in the reports (Excludes 0-Missing, 3-Minor)

6. PLR General Information Cont’d • Physician must have been present at facility • To appear in the reports a physician must have at least one discharge in the time period(s) selected. • Other Hospitals’ Data is blinded • Other Hospitals will be identified as “Hosp 001”, “Hosp 002” (These are randomized so Hosp 001 will not be the same for all physicians).

7. Familiar IDS Functionality • Physician Loyalty Reports can be run and customized similar to other IDS reports. • Apply saved filters (Or create new filters) • Apply geographic filters • Create and filter by service lines • UDF’s are currently not available in PLR

8. What is Required to Gain Access to PLR

9. Physician Data in the IDS • Currently all hospitals in Michigan are submitting physician and surgeon data in their 1400. • This data is generally in the form of a Physician ID that varies in length and format depending on hospital. • A physician roster makes it possible to match Physician IDs across hospitals.

10. Physician Rosters • In order to match Physician ID’s already in the IDS, MHA uses a roster template. • This template is sent to hospitals and must be completed and entered into the system by MHA before that hospital can gain access to Physician Loyalty Reports.

11. Regional Availability • Physician loyalty report availability is dependant on regional hospital participation. • For the most recent information contact IDS Support or view the Data Available report within IDS.

12. Physician Loyalty ReportRoster Updates • You can currently check what facilities are submitting physician loyalty data within the IDS • This information can be retrieved in IDS under File>Data Available in the On-Line IDS by Hospital

13. Facility Selection for Systems • Physician Loyalty Reports are an added feature for IDS with subscriptions based on individual hospitals. • If you have selected a facility that does not subscribe to PLR, you will see the following error when trying to run the reports.

14. Facility Selection for Systems Cont’d • To resolve this issue you will need to go to File> Select Facilities and make sure any facilities not subscribing are deselected.

15. Overview of Physician Loyalty Reports in IDS

16. Types of Physician Loyalty Reports • From the main report menu, scroll down to Physician Loyalty Reports • The following reports are available • Physician Loyalty One Time Period • Physician Loyalty Trends • Physician Loyalty by Hospital • Missing Physicians Report

17. Physician Loyalty Trends • Allows trending for up to 5 periods • Compares a physician’s discharges at your hospital to their total discharges Note Physician/surgeon will only be available if they had at least one discharge in selected time period(s). *Demo Data

18. Physician Loyalty by Hospital • Two level report reporting by Physician or Surgeon and Hospital • Hospitals are blinded and randomized (Hospital 0001 for Michelle Henry is not necessarily the same Hospital 0001 for David Brown) *Demo Data

19. Physician Loyalty by Hospital *Demo Data

20. Missing Physicians Report • Reflects Physician IDs that were not listed on the roster • Can be a useful tool for keeping rosters up to date • Contact MHA with questions regarding Missing Physicians *Demo Data

21. Missing Physicians Report *Demo Data

22. How to Run and Customize Reports

23. Running a Physician Loyalty Report • Select Physician Loyalty Trends from the Main Report menu • Note • Physician Loyalty Trends report can be run for 1 to 5 periods.

24. Report Data Tab 1 • Time Periods – Choose desired number of time periods. • Patient Type – Choose Inpatient or Outpatient (For Outpatient data, only Surgeon is available). • Period Range – Choose Start and End date for your period. 3 2

25. Report Settings Tab • Report Level – Choose One or Two level report (First level must be Physician/Surgeon) • First Report Field – For Inpatient database Physician or Surgeon can be selected, for Outpatient only Surgeon is available • Second Report Field – Can report on all normal field types excluding UDFs • Show Physician Name – If this is unchecked, Physician Name will not appear on the reports (Physician License Number will be the sole identifier) 1 3 2 4

26. Report Settings Tab –Sorting • Standard sorting options are available • Total discharges will sort physicians based on discharges at all hospitals. • Hospital discharges will sort physicians based on discharges at your hospital. • Percentage of Discharges can help report loyalty more easily • By sorting on “Percent of Discharges” you can easily show the physicians that are the most or least loyal to your hospital.

27. Report Filter Tab • Standard Report Filter Tab – Can apply saved filters or filter just as you would in other reports. • Service Line Filters – Filter by MS-DRG, Diagnosis Code, MHA Service Code etc. • Geographic Filters – Filter by County, Zip, District Council A B

28. Report Output Tab • Report Output tab functions in the same way as most other reports in the IDS. • Make desired output selections using the radio buttons or checkboxes and select “Run an Individual Report”

29. Physician Loyalty by Hospital (difference) 1 • Physician Loyalty by Hospital has some presets under the Report Settings Tab that cannot be changed. • Report Level – Physician Loyalty by Hospital is a two-level report and this cannot be changed • First Report Level – First level must be Physician or Surgeon • Second Report Level – Second level must be Hospital ID • Physician Loyalty Trends report has a little more flexibility and is the recommended report if users want to change report level of fields that they are reporting on 3 2

30. Questions? Michael Ovsenik Client Representative Chris Leong Client Representative IDS Client Support idssupport@mha.org 517-886-8448 or 877-999-4653 Http://www.theidsonline.com