Ralph Mucerino Chief Distribution Officer Senior Vice President Global Commercial Insurance June 18, 2012

1. Strategies for Global Growth • IIS 2012 Ralph Mucerino Chief Distribution Officer Senior Vice President Global Commercial Insurance June 18, 2012

2. Macro GDP Trends Nearly 60% of GDP growth over the next decade will come from developing world macro-drivers and by 2020, developing economies will account for more than 50% of world GDP Developing Countries Source: Bain & Company: The Great Eight Trillion Dollar Trends. International Monetary Fund; Bain MTG Analysis, 2011 Note: All values shown in 2010 US dollars at fixed exchange rates. Per Bain report, world GDP expected to be ~90T in 2020

3. The next billion consumers – Consumer, SME, DM In the coming decade 37% of global demand will be driven by consumer spending and the new middle class in developing markets 1.3 bn new consumers (HH income > $5K) generated in this decade Real GDP per capita progression(USD thousands) 2%CAGR F 3%CAGR 8%CAGR 5%CAGR 12%CAGR (1) Source: Euromonitor, Bain MTG Analysis 2011. Notes: (1) Simple average of US, Japan, and UK

4. Global Growth Opportunity Asia and Latin America represent the highest growth opportunity areas over the coming decade, based on high GDP growth and low insurance penetration Unmet Insurance Needs Growth Potential Non-Life Premium Growth (CAGR 2011 – 2020) 2010 Non-Life Insurance Penetration Size denotes $1T in 2010 GDP Chartis Growth Countries Source: 2010 GDP and 2011–2020 Non-Life Premium CAGR per Business Monitor International data and includes health insurance premiums. 2010 Non-Life Penetration per AIG Global Economics and is consumer lines and commercial lines premiums as a percentage of GDP

5. Key Growth Economies Profit Drivers Relative Growth vs Profitability – By Country and By Line = $100mm of 2016 NPW Chartis Products Strategy *Products with < $50 mm 2016 NPW excluded from Chart* TraditionalCommercial SpecialtyCommercial ConsumerAll Other Auto A&H (1) Increasing Profitability (2016) (1) 5-Year Premium Growth Notes: (1) Currently, foreign insurers are excluded from the Chinese auto market; therefore, 2011-2016 NPW CAGR is not meaningful. For illustrative purposes, 2011 – 2016 NPW CAGR is set to 100%. Internal forecasts of MTPL rule change in 4Q 2012 with auto premiums written starting 1Q 2013 and growing to $156 mm of 2016 NPW.

6. China

7. China P&C Insurance Market Overview China is a heavily concentrated auto (72%) dominated insurance market growing rapidly due to internal consumption, exports and infrastructure, with minimal foreign presence (~1%). It relies heavily on agency distribution and is highly regulated 2009 Total GPW: US$44Bn China P&C Insurance Market GPW(3) 30% 20 P&C GPW Penetration (1) 2010 CIRC Year Book for 2009 data of auto and non-auto breakdown; 2010 FY data not available until CYE 2011 (2) CIRC statistics 2010 (3) Historical GPW from CIRC statistics; projected GPW by AIG Global Economics (4) CIRC 2010 Report on Insurance Intermediary Market; Definitions: Sideline agent-part-time agent not involved in the insurance sales (e.g. banks, travel, post-office, railway, auto dealer); Captive Agent-company employees; Corporate Agent-professional insurance agent company

8. Chartis China Strategic Initiatives Key strategies have been built to meet the market opportunities Opportunities: • 485 million internet users in 2011 (1) • Middle class: 700 million by 2020 • Auto market size: 150 million vehicles by 2015 (2) • Travel market: 15% CAGR • In 2010, net FDI inflows US$106 billion with a growth rate of 17.4%(2) • ODI $59 billion USD in 2010 (3) (1) Source: China 2011, June CNNIC report.(2) Source: Ministry ofIndustry and Information Technology of China. (3) Source: China Ministry of Commerce

9. Brazil

10. Brazil Overview Brazil’s insurance market is maturing and more balanced than other SBE countries due to commodities and infrastructure. It is heavily dominated by banking groups, often partnering with foreign global insurance groups, who distribute via bank and agency channels Brazilian Insurance Market* Revenue – 41% of the Market is Auto Commercial Lines (Ex-Auto) *Market excludes pensions Source: Susep. *Consumer + Commercial Lines, 7/10 – 6/11

11. Chartis Brazil Strategic Initiatives Opportunities: • Mobile phone users: 110M • Internet users: 74M • 2010 GDP Growth: 6.5% • Host of 2016 Olympic Games • Host of 2014 World Cup • Over $1T planned investments to 2020 • Population of ~191M people and middle class ~50% by 2015 Source: eMarketers and IBGE 2010

12. Mexico

13. Mexico P&C Insurance Market Overview Mexico is a fragmented auto (53%) dominated insurance market, with close links and correlation to the US GDP, with strong foreign and bank presence which relies heavily on brokers and agents Mexico P&C Insurance Market GPW (USD 000’s)(1) Source: Insurance Market from AMIS (Asociación Mexicana de Instituciones de Seguros 2010). GDP figures from World Bank. Distribution Channel breakdown per AXCO 2011 Mexico non-life report. (1) Includes one-time Pemex contract

14. Chartis Mexico Strategic Initiatives Opportunities: Total insurance market is $20Bn (P&C $7.4Bn) Expected to grow 4% annually Highly effective and well regarded local Regulator GDP growth expected of 5% on 2011 and 4.5% on 2012 Growing Middle Class (31% of total population of 112.3) Government improving infrastructure making Mexico more attractive for foreign direct investment 10 year Internet user growth 600% (35M on 2010)