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SUSTAINING CHANGE

SUSTAINING CHANGE. Margot Ellis, Deputy Commissioner General. PREVIOUS RECOMMENDATIONS. INTRODUCTION. SUSTAINING CHANGE PLAN. FRAMEWORK FOR REFORM. AGREED DELIVERABLES. DELIVERABLE TIMEFRAME. Activity Based Costing. OD EVALUATION. Undertaken to build on Sustaining Change

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SUSTAINING CHANGE

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  1. SUSTAINING CHANGE Margot Ellis, Deputy Commissioner General

  2. PREVIOUS RECOMMENDATIONS INTRODUCTION

  3. SUSTAINING CHANGE PLAN FRAMEWORK FOR REFORM

  4. AGREED DELIVERABLES DELIVERABLE TIMEFRAME Activity Based Costing

  5. OD EVALUATION • Undertaken to build on Sustaining Change • Focus on relevance, effectiveness, efficiency, impact, sustainability • Undertaken in partnership between UNRWA, EU, US and UK ORGANiSATIONAL DEVELOPMENT

  6. ACTIVITY BASED COSTING • Tendering process underway (final stages of awarding) • Expected results: - • Full absorption costing of main activities financed by GF • Identification of key cost drivers per Field of main activites • Greater understanding of the causes of cost differentials • A model to generate standard reports on costs per main activities • Cost information useful to eradicate wasteful expenditure INCREASED EFFICIENCY

  7. ENTERPRISE RESOURCE PLANNING • Project on-going – in final stages of ERP assessment • Preference to partnership rather then develop stand alone system • High level delegation to WFP (27-28 June) • Assess viability of partnership • Allow for more accurate estimation of costs • Briefing to sub-committee will be organised once next steps identified INCREASED EFFICIENCY

  8. QUALITY SYSTEMS FOR QUALITY EDUCATION • Focus on quality and critical role of teachers • Aligned with national and international frameworks • Increased academic performance and teacher satisfaction EDUCATION PROGRAMME

  9. FAMILY HEALTH TEAM APPROACH • Holistic approach to patient care and management • Aligned with national and international frameworks • Better diagnosis, longer consultation time, more efficient use of exisiting resources, increased staff and patient satisfaction, more effective treatment of chronic illnesses HEALTH PROGRAMME

  10. NEXT STEPS • Seek donor funding • Health - USD 9m over 5-6 years • Education - USD 5.5m over 4-5 years • Continue stakeholder engagement • Prepare for November deliverables • Relief and Social Services Reform • OD Evaluation (Results) • Activity Based Costing (Results) TBC • Resource Mobilisation Strategy WHERE TO NEXT?

  11. NEXT STEPS WHERE TO NEXT?

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