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NON VERBAL COMMUNICATION. READING BEYOND WORDS. Lecture by M/s Nandini Lecturer D.A.V College for Girls Yamuna Nagar Haryana. WHAT ARE THEY SAYING?. CAN U READ THE SILENCE?. HOW CAN WE READ?. HOW DO WE SEE WHAT WE CAN’T HEAR? 1 Facial Expressions
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NON VERBAL COMMUNICATION READING BEYOND WORDS Lecture by M/s Nandini Lecturer D.A.V College for Girls Yamuna Nagar Haryana.
HOW DO WE SEE WHAT WE CAN’T HEAR? 1 Facial Expressions 2 Eye Contact 3 Voice 4 Hand Gestures, 5 Body movements 6 Touch 7 Personal space. 8 Object communication
OPEN GESTURE CLOSED GESTURE
Open Gestures Closed Gestures
Nonverbal Tips for Improving Communication • -Make yourself comfortable with the other. • -Avoid being too close or too far away • physically. • -Be relaxed and attentive. • lean slightly toward the other. • Avoid slouching or sitting rigidly.
-Maintain frequent eye contact. -Give nonverbal communication while the other is talking, such as a simple nod of approval. Avoid staring, glaring, or looking away.
VOICE EYE CONTACT FACIAL EXPRESSIONS BODY MOVEMENTS
VOICE ASSERTIVE AGGESSIVE PASSIVE
Facial Expressions Passive Aggressive Assertive
EYE CONTACT PASSIVE ASSERTIVE AGRESSIVE
BODY MOVEMENTS PASSIVE ASSERTIVE AGGRESSIVE
Summary • Body language in isolation carries no meaning • Certain aspects of non verbal communication are culture specific • Situational factors also influence one’s body language and therefore, should be taken into account. The child appears to be nervous but he’s cold so he’s slouching!