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Decision Making & Problem Solving

Decision Making & Problem Solving. M. Burns FCS 3000. A few definitions. Decisions Conclusions/judgments about an issue Decision making Process of making a choice between 2+ alternatives. Management Process. Decision-making style. Characteristic way a person makes decisions

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Decision Making & Problem Solving

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  1. Decision Making & Problem Solving M. Burns FCS 3000

  2. A few definitions • Decisions • Conclusions/judgments about an issue • Decision making • Process of making a choice between 2+ alternatives M. Burns, 2007

  3. Management Process M. Burns, 2007

  4. Decision-making style • Characteristic way a person makes decisions • Influencing factors • Values, knowledge, ability, and motivation M. Burns, 2007

  5. The Dash • Based on the video clip, reflect on the content and explain how the content can influence personal and family decision making. M. Burns, 2007

  6. Steps leading to decision plan • Define the decision • Estimate the resources needed • Consider alternatives • Imagine the consequences of alternative courses of action • Develop the action plan & implement • Evaluate the decision M. Burns, 2007

  7. Decision-making models • Central satellite • Larger, more complex decisions • Chain • Smaller, more systematic decisions • Decision tree • Commonly used for business decisions M. Burns, 2007

  8. Central-satellite Model Satellite Decision Satellite Decision Central Decision Satellite Decision Satellite Decision M. Burns, 2007

  9. Chain model M. Burns, 2007

  10. Decision trees M. Burns, 2007

  11. Decisions, decisions • You want to go on spring break, but how, where, why, etc. Apply the decision making process or models to this situation. M. Burns, 2007

  12. Decision rules • Principles or rules of logic • Seek the best outcomes • Waste no time • Utility, or usefulness of the decision, will be optimized. M. Burns, 2007

  13. Characteristics of personal decision making • Reference groups • Those who influence your decisions • Indecisiveness • Peter Principle • Decidophobia • Intuition • Sense of knowing what to do without going through the rational process M. Burns, 2007

  14. Family decision making • Accommodation • Reaches an agreement by accepting the point of view of the dominant person • Consensual • Mutual agreement equally acceptable to all family members • De facto • Lack of dissent rather than by active assent M. Burns, 2007

  15. Family decision making • Syncratic • Both parents share equally in making most of the decisions • Autonomic • Equal number of decisions are made by each spouse M. Burns, 2007

  16. Problem Solving • Problems • Questions or situations that present uncertainty, risk or difficulty • Problem solving • Decision making that leads to resolution of the problem • Internal v external search for solns M. Burns, 2007

  17. Critical Thinking • From the video, identify • Four steps of problem-solving process • Characteristics of critical thinking • Strategies of critical thinking M. Burns, 2007

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