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Defective Decision Making & Problem Solving

Defective Decision Making & Problem Solving. Small Group Communication. Critical Thinking. Evaluate Ideas Analyze Information Sound Judgment CT vital for Decision Making & Problem Solving. Choice between two or more alternatives Not all Decision Making involves a problem to be solved.

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Defective Decision Making & Problem Solving

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  1. Defective Decision Making & Problem Solving Small Group Communication

  2. Critical Thinking • Evaluate Ideas • Analyze Information • Sound Judgment • CT vital for Decision Making & Problem Solving

  3. Choice between two or more alternatives Not all Decision Making involves a problem to be solved Requires Decision Making Groups make Decisions in process of finding solutions to problems Decision Making vs. Problem SolvingInterconnected

  4. Groupthink: • Defective Decision Making (Janis) • Occurs in highly cohesive in-groups • Members strive for agreement at all costs • Illusion of Agreement • Can result in faulty decision making

  5. Symptoms of Groupthink: (8)

  6. Preventing Groupthink: • Recognize groupthink • Minimize status differences • Seek information that challenges emerging agreement • Assign Devil’s Advocate • Develop Norms that legitimizes disagreement

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