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NAOC Board of Directors Meeting January 2014 Member Services Report

This report provides an overview of the NAOC Board of Directors Meeting in January 2014, with a focus on the Membership Growth and the 2013 General Membership Meeting Review. It also includes information about the 2014 activities planned by the Member Services Committee.

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NAOC Board of Directors Meeting January 2014 Member Services Report

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  1. NAOC Board of Directors MeetingJanuary 2014Member Services Report

  2. Committee Members • Connie Birner, USAE • Cheryl Hurns, ARCADIS • Sarah Gambino, USAE • Nicole Sharkey, Weston • Valerie Rathbone, USAE • Mike Warminsky, Environet • Don Nazarrio, Aqua Surveys • Greg Jacobs, Wells Group • Anna King, Sterling • Kara Kagaris, Sterling • Lori Hintz, Bay West • Jerry Grose, Gilbane • Susanna Waters, Relyant • Kate Hutson, Plexsci • Stephanie Thoresen, USAE • Suzy Cantor-McKinney, Zapata

  3. Membership Growth Membership Status 1997 2000 2005 2010 2013 Large Business: 21 Small Business: 33 Very Small Business: 28

  4. 2013 General Membership Meeting Review • 164 Attendees (includes 10 gov’t speakers) *~40 more than last year • 2 ½ days, 17 speaker sessions including mix of technical and programmatic and Key Note. 11 gov’t speakers attended live and another 4 presented remotely (5 presentations of 20 were remote) • Cost: Hotel $35,706.31 + ~$1,000 in expenses • Survey Results – 28 respondents • ~50% rated all categories as either very satisfied or satisfied • ~10% were dissatisfied with some (one or more) aspect • 0% were very dissatisfied with any aspect

  5. 2013 General Membership Meeting Review • Appreciated San Antonio, its conveniences and amenities and the hotel • Poster/Table Top Exhibits huge success! – but presenters need to be present • Include SB government leaders as speakers – SB USACE HQ or SB Army • Include food variety for special diets (e.g., gluten free) • Too much on classification • Provide Webinar/Call-in for remote attendees (SBs cant afford to send everyone) • Include State regulators • Webinar technology improvements • Suggested Locations for Future Events: Washington DC; San Antonio, TX; Huntsville, AL; San Diego, CA; Charlotte, NC; Charleston, SC; Hilton Head, SC; Seattle, WA; Reno, NV.

  6. 2014 Activities • 1st Committee Meeting of 2013 – January 23 • Identify strategic plans and goals • Evaluate paid advertising on NAOC website • Annual Meeting location and date selection and early coordination on theme/speakers/format • Support to Government Affairs, as needed, for spring Fly-In • Support to ESTCP with Meetings as Needed and within Policy Constraints • Continue Branding and Communications Initiatives – Promotional Items, Keeping Website Current • Coordinate with other committees to identify subjects, contributors and forum for presentation of articles of interest published under the NAOC name

  7. Member Services Committee Contact Chair, Member Services Committee Kyra Donnell CH2M HILL Mobile: 865.607.0502 Kyra.Donnell@ch2m.com

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