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The transformation of the MSP market

The transformation of the MSP market. Alastair Edwards, Principal Analyst 13 June 2012. Presentation download www.canalys.com/download/ibm Username: msp Password: london Available until: 30 June 2012. Insight. Innovation. Impact.

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The transformation of the MSP market

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  1. The transformation of the MSP market Alastair Edwards, Principal Analyst 13 June 2012 Presentation download www.canalys.com/download/ibm Username: msp Password: london Available until: 30 June 2012 Insight. Innovation. Impact.

  2. Three mega-trends are driving investment IT growth opportunities in 2012 Data center transformation Consumerization Enterprise mobility BYOD App stores Social media Video/UC Multiple platforms New vendors Security Pads Smart phones Virtual desktop Wireless networks ‘Small’ apps Device management Security Public cloud Private cloud Virtualization Big data and analytics Infrastructure refresh Virtual desktop Security and network Key channel challenges Economic uncertainty/ budgets Changing IT consumption models Working capital/cash flow Shortage of skills Increased competition

  3. The biggest industry inflexion point ever seen WW intelligent devices 2012: 1.1 billion units 23% growth PCs worldwide 2012: 461 million units 11.3% growth Source: Canalys estimates, Netpad and Smart Phone Analysis, March 2012

  4. Traditional business models are changing Service provider ISV Outsourced Drivers of customer change Virtualization CapEx to OpEx Migrate to hybrid IT New applications Cost control Mobility IT lacks expertise Drivers of customer change Flexibility Control Efficiency gains Budget constraints CIO under pressure New applications Mobility Managed/ Hosted/ IT-as-a-Service On-premise Systems integrator Reseller

  5. Managed services to grow steadily Worldwide IT infrastructure and PC hardware, software and managed services expenditure (FC) Managed services as % of total spend 15.0% $ (trillions) 14.5% 14.0% 13.8% 13.7% Source: Canalys estimates, June 2012

  6. Managed services now part of channel arsenal What percentage of your revenue in 2012 will come from managed services? Source: Candefero quick poll, May 2012 (75 EMEA channel respondents)

  7. Product and services channels are converging

  8. Cloud will play role in specific areas Global channel cloud opportunity Channel cloud opportunity Enterprise cloud Channel opportunity 2012: $39.5 billion 2016: $86.1 billion 2012: $104.8 billion $3.9 billion Refer/resell public cloud $7.2 billion Public $37.4 billion $1.0 billion Own public cloud services $3.4 billion CapEx to OpEx New and innovative $2.7 billion Refer private cloud $7.0 billion Already outsourced Customized, hybrid solution Private $67.5 billion $31.5 billion Build private cloud infrastructure $68.5 billion Source: Canalys estimates, June 2012

  9. AWS leads in IaaS but pricing under pressure AWS expansion Asia Pacific Singapore region online Asia Pacific Japan region online GovCloud region online South America region online AWS Marketplace launched 2010 2011 2012 AWS price declines Public cloud revenue ($m) AWS revenue growth (Y-o-Y) Source: Financial reports and Canalys estimates, April 2012

  10. SaaS will remain biggest cloud opportunity B2B worldwide public cloud revenue forecasts Service providers Vendors Global revenue ($ billion) Channel Hosters Source: Canalys estimates, April 2012

  11. IT-as-a-service will drive new ecosystems Sales proposition Value------------------------------------Volume Reduced cost Business processes PaaS IaaS SaaS Systems integrators Service providers Resellers Legacy IT End-customer Private cloud Public cloud

  12. Power moves to the user, IT must respond On premise Private cloud Public cloud SaaS Mobility Consumerization Large enterprise: CIO/IT dept becomes the ‘service broker’ for the user Department Sales and marketing HR Finance Procurement User User User User User User User User User User User User

  13. Mid-market needs help to manage hybrid IT On premise Private cloud Public cloud SaaS Mobility Consumerization Large enterprise: CIO/IT dept becomes the ‘service broker’ for the user Mid-market/SMB The channel becomes the ‘service aggregator’ Department Sales and marketing HR Finance Procurement User User User User User User User User User User User User

  14. In summary Established IT providers New MSPs/ISVs ICT service providers Data center Enterprise mobility Consumerization Hybrid IT environment Corporate resellers Service providers Apps Apps Specialist resellers Systems integrators Apps Apps Apps Distributors Effective partnerships Develop new skills The power of marketing

  15. You can join Candefero now!

  16. The transformation of the MSP market Alastair Edwards, Principal Analyst 13 June 2012 Presentation download www.canalys.com/download/ibm Username: msp Password: london Available until: 30 June 2012 Insight. Innovation. Impact.

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