Anya N. Arnold Resource Sharing Program Manager

1. September 17, 2010 NWILL Where Can I Find SUMMIT Stats? Anya N. Arnold Resource Sharing Program Manager anyaa@uoregon.edu anyaarnold (gtalk/gmail) @AnyaNArnold

2. OCLC Usage Statistics http://www.stats.oclc.org/cusp/nav Enter your libraries OCLC authorization Number and Password

3. Landing Page

4. Note Well There will never be any stats in the Borrower Reasons for No Report and Resource Sharing Lender Reasons for No Report. So ignore the first two reports.

5. Borrower Resource Sharing Stats Report

6. Lender Resource Sharing Stats Report

7. Note Well These reports provide a detailed look at all the requests that pass through a library's system in a given month, and are organized by transaction. A record appears in this report for any month during which action was taken on the request, so a request may appear in multiple months. Because of the depth of this report, only one month of statistics can be displayed at a time.

8. Borrower Activity Overview Report

9. Lender Activity Overview Report

10. Note Well These reports show the number of requests initiated by your library in a specified month, the number of requests cancelled in that month, and the number of requests reported as filled for that month. For the Borrower Activity Overview Report, unfilled requests may show up in future months as being filled, so they would appear in two months' Activity Overview reports.

11. Turn Around Time Is the cumulative time that a request was passed along through the ROTA, so is generally longer than in the Borrower/Lender Transaction-Level Detail Report, which looks at just one institution's contact with a given request. The Lender Turnaround time is shorter than the Borrower time because as a lender, your institution handles the request once and either fills or passes along a request in a relatively short time frame; the report only measures your institution's “touch” on that request.

12. Borrower Transaction Level: Detail Report

13. Lender Transaction Level:Detail Report

14. Note Well These reports provide details of requests to or from specific institutions within a given month. The Requests to Lender/Borrower total represents each time a request was passed along to an institution. In the Borrower Transaction Level Detail Report, because one request can be handled multiple times, the number of requests is higher than the number represented in the Borrower Activity Overview Report.

15. Group Summary Report This report gives the in-group summary of borrowing and lending activity for copies and loans, as well as turnaround times in days.

16. Group Detail Reports These reports give the in-group detail by institution, symbol, state and library type for borrowing and lending activity with in the group.

17. Jasper Stats User Name: summit Password: timmus

18. NRE Fill Rate Ratio Report

19. NRE Borrow to Loan Ratio Report

20. NRE Received to Shipped Ratio Report

21. NRE Borrowing Stats by Institution

22. NRE Lending Stats by Institution

23. SUMMIT WEBSITE- Stats

24. Summit Year ONE • 2008 v 2009-----13% decline in total requests and drop in fill rate from 96% to 80% for a total decline of 28% in filled requests

25. Summit Year TWO 2008 v 2010-----12% decline in total requests and drop in fill rate from 96% to 83% for a total decline of 24% in filled requests

26. Summit Year ONE vs TWO 2009 v 2010 Jan – Aug -----3% increase in total requests and an increase in the fill rate from 81% to 83% for a total increase of 5% in filled requests

27. Anya N. Arnold Resource Sharing Program Manager anyaa@uoregon.edu anyaarnold (gtalk/gmail) @AnyaNArnold