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Alistair Murdoch Key Account Manager Finning UK Ltd

Alistair Murdoch Key Account Manager Finning UK Ltd. THE HISTORY. - Began in Late 19th Century in California - Daniel Best and Benjamin Holt - Developing more efficient farming equipment - In 1904, Holt Tested First Crawler Tractor - In 1925 Best and Holt merged to form

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Alistair Murdoch Key Account Manager Finning UK Ltd

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  1. Alistair MurdochKey Account ManagerFinning UK Ltd

  2. THE HISTORY - Began in Late 19th Century in California - Daniel Best and Benjamin Holt - Developing more efficient farming equipment - In 1904, Holt Tested First Crawler Tractor - In 1925 Best and Holt merged to form Caterpillar Tractor Co.

  3. Caterpillar History

  4. Caterpillar in the UK More than 10,000employees 22Facilities (excl. Finning) 250k+Units Produced per Year

  5. Finning (UK) Ltd • National coverage • 25 branches across all divisions • 6,000 Employees • $1.7 Billion Revenue • Largest Cat Dealer in world • Two Divisions • Construction • Power Systems • Continuity of Product & Support • Partnership with CAT • ISO 9001 Quality accreditation • ISO 1401 Environmental accreditation

  6. Service Operations UK Wide Support Infrastructure • 86 Acres across 25 sites • Over 521,000 Square Feet Of Workshop Space • Over 167,000 Square Feet Of Warehouse Space delivering 97% next day parts availability

  7. Product Link • Product Link is the hardware that enables information to flow between the on-board systems of your machine directly to your and Finning service offices. • Consists of 3 main components; Antenna Electronic Control Module Radio

  8. GPS Position Low Earth Orbiting Satellite Network Server Data from Equipment Finning Service Office Your Blackberry Customer Office Product Link Hardware Installed How does it work?

  9. What It Offers • Machine location on map • Current and History of machine hours • View machine start and stop times • Fuel - tank level and total used • Unauthorised equipment usage

  10. Map Location

  11. Product Usage

  12. Technologies to improve component life And Reduce Operating Cost Finning “Eco-Drive”

  13. Idle Time Download Example £5,807 of Wasted Fuel

  14. Unnecessary Idling • Typical wheel loader fuel consumption whilst idling - • 4.2litre per hour • 1 hour per day, 24 days per month, 12 months per year • 1209 litres consumption per year • at 41p/litre = £496 saving x 10 Year = £4,960 • at 65p/litre = £786 saving x 10 Year = £7,860

  15. FUEL CONSUMPTION AND FUEL SAVING • Positive Impact – there is a lot more involved: • Reducing fuel cost • Reducing CO2 emission • Reducing engine wear • Improve machine health • Reduce machine down time • Reducing stress • Increasing comfort • Increasing safety • Increased production & Profit

  16. How many do we really need?

  17. ACERT Engine Technology

  18. Building Blocks

  19. Emissions Reductions 1 Million Less Tons NOx by 2010 Equal to Taking 35 Million Passenger Cars OFF The Road

  20. Machine Rebuilds CAT Machines Are Built To Be Rebuilt Because it looks like this dosen’t mean it’s Past It! An Investment for between 10,000 To 40,000 HOURS

  21. Machine Rebuilds • Machine Rebuild Options • Finning rebuild • Cat Certified Power Train • Cat Certified Rebuild

  22. Finning Rebuild • Multi-component, powertrain or total machine • 12 month warranty plus option to extend • Ultimate flexibility

  23. What is a Certified Power Train? • Radiator to final drive overhaul to Cat spec • Restores performance to new • Includes critical product updates

  24. Certified Power Train (CPT) Engine Radiator Transmission Drive Line Torque Converter Differentials Oscillating Group Axles Universal joints Brakes Final drives

  25. Tarmac 980F – Machine has done 24,000 Hours

  26. What is a Cat Certified Rebuild? • Complete machine rebuild to Cat spec • New machine serial number & year of manufacture • Restores performance to new • Includes critical productupdates

  27. Customer Example – 775D • Challenge: • Customer machine 24,000hrs old and in need of replacement to meet production requirements • Older machine not up to latest site safety requirements • Not got the budget for a new machine • Wants to keep all trucks the same

  28. Benefits of CCR/CPT • Full 12 month warranty + option to extend • Familiar technology for operators and engineers • Improved reliability of Rebuilt Machine • Option to use Cat Finance • Budget flexibility

  29. Some Built to be Rebuilt Users

  30. New Rental Finning used equipment Cat Certified Rebuild Caterpillar Certified Used equipment You have options Certified Power Train Finning rebuild

  31. Something New

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