Effective Supervision

1. EffectiveSupervision

2. Overview • Supervision - 5 Rules • Delegation • Four Steps in Delegation • Tasks that Shouldn’t be Delegated • Common Mistakes in Delegation • Scenarios

3. Five Rules of Supervision • Rule #1 - Get Involved • Know Your People • Get out from behind your desk • Don’t be over-involved • Show Interest • Sense of Mission • Have a plan • Share your vision

4. Five Rules of Supervision • Rule #2 - Open Channels of Communication • Encourage discussion • Resolve conflict • Listen • Remain in control

5. Five Rules of Supervision • Rule #3 - Give Your People a Chance to Develop • Match the People to the Work • Be aware of requirements and limitations • Education and training • PME, CCAF, TDY, Additional Duties • Be Flexible • Welcome Change

6. Five Rules of Supervision • Rule #4 - Establish Standards and Stick to Them • Air Force Standards • Personal Standards • Enforce Them • Excellence Begins with You

7. Five Rules of Supervision • Rule #5 - Provide Feedback • Constructive criticism • Praise in public and discipline in private • Don’t be afraid to approach them • Ask for their views/opinions

8. Five Rules of Supervision REVIEW

9. Delegation Giving a subordinate the responsibility, authority, and accountability to accomplish a specific task.

10. Delegation • Responsibility • Obligation to complete a task • Ultimate responsibility remains with the leader

11. Delegation • Authority • Amount of influence given to you to get the task done • Degrees • Sufficient (Matches Responsibility) • Specific

12. Delegation • Accountability • Must be defined • Don’t stop short • Feedback

13. Delegation • If you don’t delegate properly…or at all • Mission suffers • Supervisory overload • Overlooked items • Stifled potential of subordinates

14. Four Steps in Delegation • Define the task • Is task suitable for delegation? • Assign the task • Choose the right person. • Grant authority • Decide the amount of power to give. • Follow-up • Give positive feedback.

15. Tasks You Don’t Delegate • Conceptual planning • Morale problems • Staff problems • Reviewing performance reports • Pet projects

16. Common Mistakes in Delegation • Unclear delegation • Supervise too closely • Rushed delegation • Improper selection of subordinates

17. SCENARIOS

18. Scenario #1 As Cadet Logistics Group Commander, it is your duty to plan for the cadet wing’s biggest social event: the Wing Spring Picnic. As a result of your position and responsibilities this term, you are given 55 people to supervise. Using the rules of effective supervision and delegation, answer the following questions.

19. Scenario #2 Let’s assume you selected Cadet Smith as the Spring Picnic OIC. During a group staff meeting, you get upset with the way he is leading the team. You begin to yell at Cadet Smith in front of everyone concerning his leadership and delegation skills.

20. Scenario #3 You’re a newly assigned 2Lt in a Security Forces unit. You answer all correspondence no matter how insignificant and involve yourself in all routine matters. As a result, you dismiss your commander’s concerns regarding a new base defense plan. One evening a serious security situation develops due to inadequate procedures.

21. Scenario #4 As section OIC you supervise 10 NCOs. You have a reputation of handling correspondence quickly due to your constant supervision. You monitor their activities closely. One day, you’re sent on TDY for a month and upon your return, you’re advised of numerous problems in your section regarding the quality of work.

22. Summary • Supervision - 5 Rules • Delegation • Four Steps in Delegation • Tasks that Shouldn’t be Delegated • Common Mistakes in Delegation • Scenarios