Company and Product Overview

1. Company and Product Overview Triquestra Ltd Confidential

2. Infinity Retail Management System Infinity is a seamlessly integrated Head Office, in-store Back Office and Point of Sale Retail Management software solution. It is the ONLY solution that uses a genuine relational database – Microsoft SQL Server 2000/MSDE from Head Office to POS Lane Triquestra Ltd Confidential

3. Existing Customer Base Infinity and POS2000 is operational and supported in over 10,000 POS lanes worldwide: • Stationery • Gift • Hardware/Garden • Apparel • Food • Liquor • Pharmacy • Furniture/Electrical • Haberdashery • Fuel • Education • Photography • Fitness/Leisure • Toys Triquestra Ltd Confidential

4. The Solution – Head Office to Store Triquestra Ltd Confidential

5. The Solution – Back Office & POS Triquestra Ltd Confidential

6. Head Office Consolidated Reporting Infinity bundles reports that enable you to ‘slice and dice’ your data.  Infinity is a genuine RDBMS - you can use Crystal Reports, Report Writer or SQL. Branch Specific Items and pricing Infinity will hold all items at all stores, some items at some stores or individual items at individual stores. It supports separate pricing, different GST codes & store specific costs. Triquestra Ltd Confidential

7. Head Office – continued Global POS configuration Infinity provides a consistent tailored appearance across all stores ERP Integration Infinity integrates with all major ERP’s. Desktop accounting integration Infinity’s integrated import/export module enables you to get data to/from most accounting packages or you can use SQL Server’s Data Transformation Services. Triquestra Ltd Confidential

8. Head Office – continued Promotions Infinity caters for loyalty programs, mix ‘n’ match, 3 for 2 & seasonal sales. Infinity manages centrally – just configure it at Head Office. Inventory Infinity handles ordering, receipting, stocktaking, stock transfers & adjustments. Inventory management is branch related. Creditors/Debtors Infinity maintains suppliers & debtors, tracks payments & outstanding bills, produces statements & aged trial balances. Infinity includes a personal bookkeeping package. Triquestra Ltd Confidential

9. Back Office Infinity Back Office is a scaled down version of Infinity Head Office. It offers all the same reporting and configuration features, only this time at a store rather than a global level. Triquestra Ltd Confidential

10. Point of Sale Infinity includes: • Advanced Product/Customer search facilities • Quotation creation • Lay-by transactions • Debtor sales • Loyalty sales • Branch stock lookup • User exits to CRM websites • Multi-level permission based security Triquestra Ltd Confidential

11. Point of Sale - continued • Serial number tracking • Gift voucher tracking and redemption • Secure Refunds • Transaction suspension and recall • Alternate transaction • Scale links • Customer ordering at POS • Account payments • Ease of use Triquestra Ltd Confidential

12. The Technology behind Infinity RDBMS at POS Infinity is the only POS software solution that uses a genuine relational database – Microsoft’s SQL Server 2000 MSDE. OLAP You can interrogate your data using Microsoft’s OLAP tools. Infinity can be used to build a complete data warehouse. Platform independence Infinity is 100 per cent Microsoft Windows 2000 based. Triquestra Ltd Confidential

13. The Technology behind Infinity The Linker™ Infinity has a patented Linker™ technology, which allows for a genuine distributed database set-up. Infinity’s Linker™ can be configured for minimal latency. POS can be seamlessly updated with the latest HO configurations. Sales made at POS can be viewed at HO as they happen. Scalable MS SQL Server is the backbone of our data store. Triquestra Ltd Confidential

14. The Technology behind Infinity CRM compliant A customer wants to know their discount structure for a range of products. Normally, you’d refer the customer to the Back Office or Head Office - not with Infinity! Simply punch in the customer code and with the click of a mouse, Infinity will take you to your customer relationship managed website. When you’re done, click the ‘Done’ button and you’re back to the sale.  Totally Object Oriented We use Borland’s Delphi 7.0 as our development tool. Infinity has a consistent look and feel throughout all of its modules. Triquestra Ltd Confidential

15. The Technology behind Infinity Network Autonomy What happens if your network crashes? Infinity will simply carry on selling. When your network is restored, the Infinity Linker™ will post the stored sales transactions back to Head Office. Infinity Shell When Infinity is run in this mode, POS is hidden from Windows. A password-protected shell prevents anyone from ‘flicking’ back into Windows mode. Hardware Abstraction Table Infinity’s Hardware Abstraction Table allows it to communicate with scanners, scales, card readers, slip printers, A4 printers and Dynakey. Only need to configure Infinity at Head Office. Triquestra Ltd Confidential

16. Training • “Train the Trainer” program – Comprehensive training and ongoing support is given to trainers within the customer’s business • Customised training programs – developed through consultation with customer to provide training to end users based on the business’ individual requirements Triquestra Ltd Confidential

17. Support & Maintenance • 24 hour, 7 day availability • Access via 1800 number & PIN number for contract holders • Three tiered call priority and escalation process • Front line operator assistance • Provision of on-site service technicians • Ownership of incidents, utilising advanced incident tracking system • Comprehensive incident reporting Triquestra Ltd Confidential

18. Why Infinity? • Fast, Robust and Easy to Use at POS & Back Office • Guaranteed data & transaction integrity regardless of network issues • Adaptable & Flexible to individual business needs • Automated reporting • Unlimited potential for information generation • Customer Loyalty Facilities • Stock Control & Stock Take functions • Linker Replication • Integrated accounting • Full audit trail and ability to capture historical cost • Upgradeable Triquestra Ltd Confidential