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1.1 Increasing Access to Ocular Care

This project aims to increase access to ocular care services by improving utilization rates and providing preventive services to the target population with identified disparities. By increasing the number of ocular providers, expanding clinic infrastructure, and implementing innovative strategies like electronic referrals and ROBO calls, the project seeks to enhance diabetic eye exams and improve HEDIS markers. Continuous quality improvements include collaboration with internal medicine for screenings, optimizing patient flow, and reducing registration and wait times. For more information or inquiries, please contact Rene Vallejo at the upcoming RHP meeting on September 30, 2015, at 2:00 PM at First Healthplan, 1145 Westmoreland Drive, El Paso.

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1.1 Increasing Access to Ocular Care

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  1. 1.1 Increasing Access to Ocular Care Region 15 RHP Meeting El Paso First Healthplan, 1145 Westmoreland Drive Rene Vallejo September 30, 2015 2:00pm

  2. Description of the Project • Improve utilization rates of clinical preventive services (testing, preventive services, treatment) in target population with identified disparity.

  3. Benefits to the Community • Increasing the number of Ocular provider to the Region • Increasing access to Ocular Care • Increasing the amount of Diabetic Eye Exams (Dilated) • Improving HEDIS Markers

  4. Milestone Progress:

  5. Project 1.1 – Ophthalmology Unique Patients Goal 3,500

  6. Project 1.1 – Ophthalmology Patient Encounters Goal 5,600

  7. Project 1.1 – OphthalmologyCategory 3Patients Diagnosed with Diabetes who Received a Dilated Retinal Eye Exam Milestone Data Goal 45.00%

  8. Project 1.1 – OphthalmologyCategory 3VSQ9 Patient Satisfaction Survey Milestone Data Goal 79.38%

  9. Innovation • Electronic Referrals with outside entities • RMS-Texas Tech (Upgrades) • ROBO Calls • IM Fundus Camera/ walk-ins • Expansion of Clinic from 7 lanes to 19 lanes 2015-2016

  10. Continuous Quality Improvements • Collaboration with Internal Medicine Eye Screening • Family Medicine “ROBO” Calls flow process • Decreasing Registration times • Decreasing Patient wait times • Efficient Patient flow with 3 providers

  11. Questions? Comments?

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