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Marketing Department UK. Agenda. Marketing goals Our role Who we work with Department structure Promotional campaigns Tex Mex High Street Focus. Our Goal. Grow business Reach Frequency Reach = getting more people to use McDonald’s
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Agenda • Marketing goals • Our role • Who we work with • Department structure • Promotional campaigns • Tex Mex • High Street Focus
Our Goal • Grow business • Reach • Frequency • Reach = getting more people to use McDonald’s • Frequency = getting people to use McDonald’s more often • To make McDonald’s our customers favourite place and way to eat
What we do • Research • Sales Promotions • Advertising • Point of Sale • Website • Operational integration
What we do • Research • to understand our customers wants, needs and preferences. Then brief Food Development Team to develop food/drinks to meet these wants, needs and preferences • Sales Promotions • develop offers, giveaways and competitions to drive customers to McDonald’s
What we do • Advertising • create TV, radio, outdoor poster and online advertising to communicate McDonald’s products and promotions to customers and drive them to McDonald’s • Point of Sale • create packaging and in-store posters/banners etc. to drive them to purchase products once in the restaurant
What we do • Website • manage the content of mcdonalds.co.uk to communicate products and promotions to customers online. • Operational Integration • Interface with our restaurants to ensure that our promotions are operationally deliverable and well executed
The Agencies we work with Leo Burnett – Advertising • Development of ideas through to production of advertising • TV/Cinema • Radio • Outdoor (billboards, bus shelters, bus-sides, phone boxes etc.) • Press (newspapers, magazines)
The Agencies we work with The Marketing Store – promotions and POP • Development and management of promotions • Development of ideas through to final for instore POP (window posters, translites, banners etc.) • Happy Meal toy design through to production
The Agencies we work with OMD - Media • Media planning (which media combinations to use and the weight of each campaign) • Media buying (liaising with media owners - eg TV stations, newspapers – to purchase advertising space) Agilisys – web design and hosting • Design through to production of updates to mcdonalds.co.uk
The Agencies we work with Linney Design – online advertising • Design through to production of online advertising and promotional microsites Linney Print • Printing and distribution of all instore POP
Adult Food Team Permanent Menu • Breakfast menu • Core menu (eg Big Mac, Hamburger, McChicken Sandwich) • Toasted Deli Sandwiches • Coffee Limited Edition Food promotions. E.g. • Summer / Christmas Food • Mex it Up • Big Tasty
Family Team • Happy Meals - Happy Meal calendar planning - Toy development - Happy Meal menu - Promotion of each Happy Meal • Birthday Parties • Ronald McDonald live programme • Family Instore experience – balloons, games etc. • Communication with Mums about the Happy Meal
Adult Promotions and Value • Adult game promotions • Monopoly, Coke glasses • Adult value promotions • voucher booklets, BOGOF • Poundsaver menu • McFlurry - limited editions • Student card and student offers.
Sports Marketing Manage McDonald’s Sports Sponsorship: • UK activation of global/European sponsorship programmes: - Olympics - FIFA/EUFA • UK sponsorship programmes: - English FA community partner - Scottish FA - Welsh FA - Northern Ireland FA
Field Marketing Team • Responsible for - • Field support for restaurants • Communication of marketing plans • Contingency planning • Operating Marketing Helpline • Ensuring delivery and correct implementation of POP • Provide marketing training to operations • Provide field-input to other sections of the team • Special projects
Development of Promotional Food Campaigns • Step 1: Brainstorm of promotion themes • Mexican • summer food • winter warmers • Step 2: Brief Food Development • develop range of new food that can be produced • Preferred options selected for research • Step 3: Conduct consumer research
Development of Promotional Food Campaigns • Step 4: Final selection of range • Step 5: Project sales (based on popularity in research) • Step 6: Agencies all briefed together (packaging, POP, advertising) • Agencies come back with creative concepts • Agreed concepts taken forward to full development
Timelines (Mex it Up Promotion) Campaign launch date: June 07 Campaign briefed: Jan 07 Packaging artwork deadline - March 07 POP artwork deadline - May 07 Media booking deadlines - March Advertising: • TV final approval – early June 07 (1 week before on air) • Outdoor approval – mid May 07 • Press – mid June 07 (2 days before) • Online - mid June 07 (day before)