160 likes | 321 Views
Welcome To Billy Casper Golf. New Employee Orientation Macromedia Flash Player Required To View ( click here to download, if needed ) Press ‘Spacebar’ To Advance Slides. Congratulations!. Your talent, attitude and drive have set you apart from your peers.
E N D
Welcome To Billy Casper Golf New EmployeeOrientation Macromedia Flash Player Required To View(click here to download, if needed) Press ‘Spacebar’ To Advance Slides.
Congratulations! Your talent, attitude and drivehave set you apart from your peers. You are now part of the mostinnovative and progressive golf coursemanagement company in the nation. The difference you make at your courseand for your company will help youachieve your personal and professional goals.
So What Is Billy Casper Golf All About? Click above to start Flash. And Who Is Billy Casper?
Billy Casper is more thana namesake for our firm. He is our motivation. A devoted family man. One of the world’s greatest golfers. A dedicated athlete who alwaysput fans – his customers – first. Selected Achievements U.S. Open Winner, 1959, 1966 The Masters Champion, 1970 The Ryder Cup Team, 1961–75 5 Vardon Trophies 51 PGA Tour Wins 9 Champions Tour Wins 6th All-Time in Tour Victories
Seattle, WA Chicago, IL Cincinnati, OH New York, NY Trenton, NJ Maui, HI Los Angeles, CA Washington, DC Billy Casper Golf National Headquarters Regional Office Locations Golf Course Locations Birmingham, AL We Are A National Company
Serving Local Golf Courses Saxon Woods GOLF COURSE
Each With A Dedicated Team Who Together Serve More Than350,000 Customers. Who Play 2.5 Million Rounds Each Year. One Customer and One Round At A Time.
Our Commitment To You We will provide you a safe workplace. We will give you opportunities togrow professionally and personally. We will inspire you to innovate, challenge you to succeed, and reward you for both.
A Safe Workplace Where All Persons Are Provided EqualOpportunity For Employment Where Sexual and Other HarassmentIs Not Tolerated In Any Form Where The Workplace Is Always Drug-Free. Where Safety Practices Are Always Followed. If you experience or witness any violation of the abovesafe workplace items, please alert your supervisor,or contact Billy Casper Golf Human Resourcesat 703.761.1444 or jobs@billycaspergolf.com.
Professional Growth We Hired You. We Will Train You. We Will ChallengeYou To Do Your Best. The Next StepIs Yours. Talk with your supervisor about promotion opportunities at your course and in your region, or visit www.billycaspergolf.com to seewhat jobs are available nationwide.
Your Commitment To Us I will arrive at work on time and in uniform, with my positive attitude ready to work. I will be honest with my team andrespectful of my workplace. I will do my personal best, every day.
To Treat Each CustomerTo An Enjoyable Golf Experience. Our Shared Commitment to Customers
How? By Keeping This Promise I am part of a team prepared to createfun and enjoyment for our customers. My positive attitude is my responsibility. I choose to create loyal customerswith my team, my attitude, and my actions.
And By Interacting With Customers Acknowledge and greet every customer, every time. Wear a wrinkle-free, tucked-in uniformand name tag at all times. Actively offer assistance to each customer,whether or not they ask for assistance. Smile and use phrases such as“welcome”, “thank you”, and “please.” Address each customer by name.
And By Interacting With Customers Give your full attention to the customer being helped. Address each customer’s needs quickly and efficiently. Show the customer the answers to their questionsrather than just telling them the answers. Maintain a friendly working relationshipwith fellow employees in a team environment. Invite each customer back to play the golfcourse again, and again, and again.
A Final Word “Thank you for joining the Billy Casper Golf team! I know you’ll make a difference in the successof your course, and in the success of yourcompany – Billy Casper Golf. More importantly, I know you’ll treat eachcustomer to an enjoyable golf experience – making every customer your number one fan!”