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Communication : the process of sending and receiving messages through verbal or non verbal means. AT THE BELL COPY IN NOTEBOOK. key elements: sender - the person who initiates a message receiver the person to whom a message is directed
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Communication : the process of sending and receiving messages through verbal or non verbal means. AT THE BELL COPY IN NOTEBOOK • key elements: • sender- the person who initiates a message • receiver the person to whom a message is directed • message-the verbal and/or nonverbal content that must be encoded by the sender and decoded by the receiver
At the Bell • Keep notebook closed. • Grab a half sheet of paper. • Write down yesterday's 4 elements of communication and the definitions. • Toss in my silver basket.
Communication : the process of sending and receiving messages through verbal or non verbal means. • channel- how the message is delivered and received(use of senses:hear see touch) • context -the setting and situation in which communication takes place • noise-anything that interferes with the reception of a message • feedback a response from the receiver saying whether a message has been received the way it was suppose to be received.
At the Bell • Keep notebook closed. • Grab a half sheet of paper. • Write down the last 4 elements of communication and the definitions. • Toss in my silver basket.
Communication : the process of sending and receiving messages through verbal or non verbal means. • Encoding- How the sender decides to send the messages based on how well you know the person you are talking to. (some ignore filters!) • Decoding- Applying meaning and understanding the message that has been sent
At the Bell • Keep notebook closed. • Grab a half sheet of paper. • Write down the difference between encoding and encoding.. • Toss in my silver basket.
At the Bell • Offer some general ways as to WHY we communicate • Offer some specific ways as to WHY we communicate
Why do we communicate? • General • Social Contact • Self-Esteem • Gain & Share knowledge • Specific • Exchange Info. • Exert Control • Following Social rules • Sharing Feelings
Verbal Communication • The use of words to communicate. 2 types: • Denotative Meaning---definition found in the dictionary • Connotative Meaning---everyday meaning; emotional or personal response to a word
At the Bell • Keep notebook closed. • Grab a half sheet of paper. • Write down the definition of verbal communication and the difference between denotative and connotative meanings. • Toss in my silver basket.
Stick and stones may break my bones... But words will never harm me...not • Exclude • Include • Put Down • Build Up • Reveal Self • Conceal Self These are verbal strategies that affect communication!
Nonverbal Communication • Sending and Receiving messages without the use of words. • Involves: appearance, gestures, posture, eye contact, facial expressions
Most communication is NONVERBAL Nothing strengthens authority so much as silence.Leonardo da Vinci
Hearing vs. Listening Hearing - physical ability to pick up sound waves. • Listening - 4 steps • hear • interpret • understand • Recall Write about a time you were a good listener.
Activity time! At the Bell • Pull a letter from the basket on the podium. • All the A’s find a B partner. It must be someone you DO NOT really know very well. • Turn your desks back to back. • Each grab a ziplock bag from the counter. • Chill out and wait until I finish attendance for instruction.
Barriers to Listening • Internal Distractions • External Distractions • Personal Biases • Conflicting Demands • Write about how you are most commonly distracted
Staying Tuned in: Active Listening • Read nonverbals • Avoid distractions.. (your biggest?) • Apply the ideas to yourself • Paraphrase (the BEST way to communicate... let’s practice ..... Pair up. • Know your effect on the sender
Self-Concept • Beliefs about who you are based on perceptions, expectations, and others’ reactions • Formed early in life • Static---Hard to change (sad reality... Think about adults who are still in this place!)
Self Concept and Self-Efficacy • Those with poor self-concept generally will complete tasks that are too EASY or too HARD • Self-efficacy is your belief on what you can do