1 / 10

E Business Technology Developments

E Business Technology Developments. Chapter 8 Harrison & Samson (2002). Electronic Business Definition .

chi
Download Presentation

E Business Technology Developments

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. E Business Technology Developments Chapter 8 Harrison & Samson (2002)

  2. Electronic Business Definition • The use of the Internet and other forms of information technology to facilitate communication and transactions between buyers and sellers involving the transfer of goods, services, or information, normally conducted over open or dedicated networks.

  3. Evolution of E-Business • Electronic Data Interchange • SABRE System • The Internet

  4. EDI • Enabled the automation of several complex and time consuming functions that were previously done manually • Benefits of EDI • Reduced inventory requirements • Shorten cycle time • Increased productivity & customer satisfaction • Enabling or empowering the workforce • Reduced errors and waste

  5. SABRE System • Allowed for centralized data aggregation among all airlines in order to provide information regarding ticket pricing and seat availability

  6. Disadvantages of EDI and SABRE • Proprietary • Costly and time consuming to implement • Costly to set up dedicated network (i.e., Value added networks – VAN) Therefore, only large organizations (with a large volume of transactions) were more likely to enjoy economy of scales from these systems than small organizations.

  7. The Internet • Unlike EDI, the Internet provides benefits of aggregated information, speedy installation, and low-cost access • Business uses the Internet in 3 distinctive phases

  8. Use of the Internet or E-Business (3 phases) • 1. Providing information • 2. Business to consumer • 3. Business to business

  9. The Internet Economy • By year 2003, B2B will constitute approximately 10% of total trade in products in the US. • Auctions and Exchange – are intermediaries and market-makers where buyers and sellers converge to conduct real-time business transactions

  10. Benefits of E-Business • Increased penetration by reaching out to more customers • Improved customer service • Reduced costs • Reduced cycle time • Reduced information-based disadvantages

More Related