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Student Administration Advisory Group

Student Administration Advisory Group. December 5, 2007. AGENDA. General Updates Planning for Product Strategy. General Updates. Revised Student Billing and Due Dates Version 9 Upgrade Course Evaluations Textbooks Enterprise Directory Two Factor Authentication

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Student Administration Advisory Group

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  1. Student Administration Advisory Group December 5, 2007

  2. AGENDA • General Updates • Planning for Product Strategy

  3. General Updates • Revised Student Billing and Due Dates • Version 9 Upgrade • Course Evaluations • Textbooks • Enterprise Directory • Two Factor Authentication • Kuali Student (open source effort) • MAIS Connection Conference in 2008

  4. Product Strategy • Looking back on planned/actual capacity • Lessons learned • External changes to process • Recommended changes to process • Need to develop criteria • Timeframes • Next Steps

  5. Planned Capacity by ProductFY07

  6. Planned Capacity by ProductFY08

  7. Planned Capacity by ProductMultiple Years

  8. Planned vs Budgeted by ProductFY06 and FY07

  9. Planned Capacity by ServiceFY07

  10. Planned Capacity by ServiceFY08

  11. Planned vs Budgeted by ServiceFY06 and FY07

  12. Planned Capacity by ServiceMultiple Years

  13. Lessons Learned • Need to allocate time for surprises/mandates • Need to do more outreach to other areas (OBP, Provost Office, etc.) • Having a strategic plan to guide us would help • Supporting processes that cross org boundaries and leverage integrated system provide better return and seem to be of more interest as systems mature • Estimates are just that; need to leave room for contingency • Need to consider impact on campus/timing • MAIS Employee Satisfaction Survey – workload issues • Others???

  14. External Changes to Process • Potential budget cuts • MAIS need to cover new products and services • Development • Research • Business Intelligence • Academic Department System? • Need for common tools • Portal, Workflow, Notification • Imaging • Role of MAIS Advisory Committee

  15. Recommended Changes to Process • More outreach than just our advisory groups • Capacity allocations • Think across teams • Iterative prioritization • Consider strategic planning (needs, direction) • Continue: • Try to reduce modifications before next upgrade • Consulting/Leveraging current functionality and data

  16. Criteria • What will we use to make recommendations on priorities • Used to be self-service, cost-savings • What Now? • Strategic use of data • Process integration • Support for academic departments • ???

  17. Timeframes • Planning Process • January start • February/March check-in • May and June priority setting • May understand capacity better at this point • Quarterly reviews and revisions • Window of Opportunity • May 2008 – June 2010 • Next Upgrade June 2011? Maybe 2012?

  18. Detailed Product Strategy Process • Determine capacity • Collect items for lists • Prioritized based on external input from central offices and advisory groups • Present at SAAG • Present to other areas in MAIS for capacity planning and prioritization

  19. SA Product Strategy Process • Scope projects, estimate effort, draft timelines • Work with central offices, product area advisory groups and SAAG as necessary on changes to lists (iterative) • Project plans will be created and analysis/design work will start as timelines dictate. Status will be reported through scorecards.

  20. Wrap Up • Questions? • Next meeting - January 9, 2008

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