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EXECUTIVE SUMMARY

EXECUTIVE SUMMARY. ‘ Improve the Outcome ’. R. Gaines Baty Associates, Inc. Client Impact… Improved Outcomes. ‘ Improve the Outcome ’. RGBA has significantly contributed to clients’… Tripling of revenues - in the largest business unit of a $3B healthcare services company

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EXECUTIVE SUMMARY

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  1. EXECUTIVE SUMMARY ‘Improve the Outcome’ R. Gaines Baty Associates, Inc.

  2. Client Impact… Improved Outcomes ‘Improve the Outcome’ • RGBA has significantly • contributed to clients’… • Tripling of revenues - in the largest business unit of a $3B healthcare services company • New market launch and doubling of revenues – in an emerging, VC portfolio company • Ascension to broad recognition as the “#1 Service Provider in the Healthcare industry” – by a mid-tier technology services firm • Building a new major practice area and the next decade’s leadership – for a Big 4 consultancy • Transformation of Payer, Provider and Pharmaceutical • organizations of all sizes We’d enjoy contributing to your success! R. Gaines Baty Associates, Inc.

  3. ‘Improve the Outcome’ Practice Specialties Healthcare IT Management Consulting Management BPO & ITO Management IT Management General Management Sales & Marketing Management PLEASE CALL TO DISCUSS… Strategic Initiatives and Leadership Growth and BD Initiatives Turnaround of Underperforming Organizations Opportunistic Talent Upgrades “Team” Searches Confidential Replacements INTEGRITY ▶ PROFESSIONALISM ▶ COMMITMENT ▶ RESULTS R. Gaines Baty Associates, Inc.

  4. ‘Improve the Outcome’ Our Values & Commitment OUR MISSION: To ‘Improve the Outcome’ … contributing significantly to client success RGBA Team: • Expert search professionals • Highest ethical standards and professionalism…commitment to ‘do it right’ • Immediate response RGBA Differentiators: • Successful body of work…in your domain • Sophisticated search methodologies…find better performers • More focus…several specialists dedicated to your project • Sense of urgency…resulting in more timely results • Proactive, targeted recruiting…find the right people from the right places • Comprehensive search…global reach, with local search capabilities • More thorough candidate evaluations / comparisons • Search tailored to your unique needs and cultural fit • Results-oriented fee structure = Less risk, and win-win outcomes • Exemplary performance…95% completion ratio, 98% repeat business • Value-add…bi-product market and competitive information provided • Trusted Advisors…protect your interests & partner in your success R. Gaines Baty Associates, Inc.

  5. ‘Improve the Outcome’ RGBA Representative Healthcare Searches CLINICAL MANAGEMENT Chief Medical Officer, Clinical Transformation -Major Healthcare Solutions Provider Chief Nurse Executive, Clinical Transformation - Major Healthcare Solutions Provider Clinical Software Service Center Lead -Major Healthcare IT Solutions Corporation Practice Lead Partners, Provider & Informatics - Big 4 Advisory Firm CONSULTING MANAGEMENT Partners / National Practice Leaders -Fortune 50 Outsourcing Services Firms Healthcare Practice Leaders -International Consulting / Advisory Firms Client Partners - Global & Boutique Healthcare Services Firm SALES MANAGEMENT VP Sales and Sales Teams, Healthcare -IT Outsourcing Firms VP Sales and Sales Teams -Healthcare Revenue Cycle Organizations VP Sales and Sales Teams - Healthcare Software & Services Firms GENERAL MANAGEMENT President, Government Healthcare - Global Business Solutions Corporation President, Payer Industry Segment - Premier Healthcare IT Services Firm Partner / US Practice Leader -Fortune 50 Services Firm Shared Services Director -Claims Processing/BPO Solutions Provider Best Practices Operations Executive - Healthcare BPO & IT Outsourcing Firm CFO -Emerging Physician Practice IT MANAGEMENT CIO’s - Healthcare Services, Payer & Provider Organizations CIO & VP Business Intelligence - Healthcare Industry Consortium VP Business Intelligence - Most Recognized Health Plan Brand in US CTO and VP/Chief Architect -Global Healthcare Solutions Provider R. Gaines Baty Associates, Inc.

  6. RGBA Client Locations ‘Improve the Outcome’ Searches by RGBA have been completed in the following U.S. cities: R. Gaines Baty Associates, Inc.

  7. ‘Improve the Outcome’ RGBA Search Process • ID business objectives • Define requirements and performance objectives • ID target sources • Best practices process • Ensure mutual understanding • Portray attractive opportunity • Define evaluation criteria • Select search team members • Develop targeted search strategy • Structure a comprehensive process • Network & ID prospective candidates • Recruit proactively • Interview and evaluate objectively • Check references • Calibration – Discuss Potential Profiles • Present high potential candidates-target 30-45 days • Provide evaluation and comments • Provide Pre-Interview Preparation • Facilitate client/candidate interviews • Provide prompt post-interview feedback • Support client with evaluation and selection • Act as liaison between client and candidate • Resolve issues • Facilitate offer and acceptance • Communicate with candidate periodically • Provide appropriate feedback to client FRONT-END CLIENT CONSULTATION POSITION DESCRIPTION & APPROVAL SEARCH STRATEGY IDENTIFY / EVALUATE CANDIDATES CANDIDATE PRESENTATION INTERVIEW PROCESS CLOSURE FOLLOW UP R. Gaines Baty Associates, Inc.

  8. Representative RGBA Clients ‘Improve the Outcome’ (Past and Present) R. Gaines Baty Associates, Inc.

  9. What Clients Say About RGBA ‘Improve the Outcome’ “We were proclaimed “#1 Service Provider in our industry”, and tripled our revenues. RGBA was instrumental in this effort. Many candidates complemented your thoroughness and approach. You found many of the leaders responsible for driving this success…talent we could not find on our own. RGBA deserves significant credit for our success. We could not have done it without you.”President, #1 Service Provider in Healthcare “This has been the best process I’ve experienced. I’ve used a lot of other search firms and have received the best service, by far, from yours. You brought the right people from the right companies, and provided valuable competitive information.“SVP, Sales, Major BPO / IT Outsourcing Services Organization “I’ve contracted many search firms over my career for everything from division presidents to sales folks…this was unequivocally the best search I’ve been involved in. The overall quality of candidates presented was extraordinarily high, and your team demonstrated the utmost professionalism and value add.”CEO, Emerging Technology Company “We are pleased with the results of this search and the way it was conducted. Every candidate was highly complimentary of the process and professionalism. This creates the positive image we want in the marketplace.“CIO, International Foods Manufacturer “RGBA is a true business partner…there’s no reason to call anyone else.”CEO, VC Portfolio Company R. Gaines Baty Associates, Inc.

  10. ‘Improve the Outcome’ What’s the Real Difference? RGBA “Results-Based Search” Successfully completed 95% of retained search projects since 1997, resulting in a 98% repeat customer ratio...among the best in the industry. Traditional International Retained Firms Fill a projected 55% - 75% of all search assignments. Typical Contingency Search Firms Fill only 1 out of 25 (4%) job orders. R. Gaines Baty Associates, Inc.

  11. ‘Improve the Outcome’ Why RGBA? • Expertiseand successful body of work…in your domain • Process and team…proven to provide highest-quality candidates, with the right skills, from the right places • Commitment, focus, tenacity and urgency…tocomplete your assignment in a timely manner • Results: 95% completion and 98% repeat business ratios… you can count on results • Trusted Advisor approach…protecting your best interests and providing astrategic advantageto you R. Gaines Baty Associates, Inc.

  12. Contact: R. Gaines Baty 6606 LBJ Freeway • Suite 100 • Dallas, TX 75240 972.386.7900 ext. 224 • gbaty@rgba.com www.rgba.com ‘Improve the Outcome’ Established in 1977 Integrity + Professionalism + Commitment + Results = Trusted Advisor R. Gaines Baty Associates, Inc.

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