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Sales & Marketing - CFA

Sales & Marketing - CFA. 04/05-09-2013. Class Wise Connection / Class wise with out BB. Combo Plan Analysis. Annual Plan Churn - Analysis. Disconnection Analysis- LL ( Apr’12 to Aug’12 and Apr’13 to Aug ‘13). Disconnection Analysis- BB. Revenue Analysis- LL. Revenue Analysis- BB.

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Sales & Marketing - CFA

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  1. Sales & Marketing - CFA 04/05-09-2013

  2. Class Wise Connection / Class wise with out BB

  3. Combo Plan Analysis

  4. Annual Plan Churn - Analysis

  5. Disconnection Analysis- LL ( Apr’12 to Aug’12 and Apr’13 to Aug ‘13)

  6. Disconnection Analysis- BB

  7. Revenue Analysis- LL

  8. Revenue Analysis- BB

  9. FTTH Provisioning & Revenue Analysis

  10. Lead status of Udaan- July 2013

  11. Lead status of Udaan- Aug 2013

  12. Processing Time of Udaan- July 2013

  13. Lead status of Udaan- Aug 2013

  14. Loyal customers- Retention

  15. Audio Conference (IT Section)04/09/2013 & 05/09/2013

  16. Best Plan Selector • A software tool to find out the Best Plan was launched in the CSC Portal on 08-07-2013. • It was observed by CGMT during his inspection that most of the CSCs are not utilising the Plan Selector. • Instructions may kindly be given to CSCs to utilise the Plan Selector and to give their Feedback.

  17. Best Plan Selector • If there is any restrictions to access Plan Selector through CSC portal to the staff of CSC, a link to access the Plan Selector may be provided in the SSA intranet site. • The URL of Best Plan Selector is • http://10.44.0.19/csc/tariff/PlanSelector.aspx- Intranet • http://210.212.237.90/csc/Tariff/PlanSelector.aspx-Internet • Feedback regarding the Plan Selector was received only from Ernakulam and Pathanathitta SSAs

  18. Inventory Management SystemMigration of Field Balance module (from Ver. 1 to Ver. 2) • Migration of Field balance module from Ver-1 to Ver-2 was deployed in all SSAs. • Feedback on Ver 2 may kindly be provided.

  19. Implementation Status of SNMS in OCB switches

  20. Software for Line Testing of Commercially Important Customers (CIC). • Feedback on implementation of SNMS (Line Testing module ) in OCB and 5ESS may kindly be provided

  21. Monitoring of Electricity Bills • Provision has been made in Billing Module(IMS) to monitor the Expenditure towards Electricity Bills • A report on SSA-wise expenditure towards electricity • A report on Consumer Number-wise expenditure towards electricity

  22. Dash Board - Features • Dash board can be accessed through Intranet and Internet • URL of Dash board • http://10.44.4.53/ssa ( through Intranet ) • http://210.212.239.100/ssa ( through Internet ) • The Dash Board works fine in the browsers Google Chrome, Fire box rather than IE. • User ID and Default Password were given for all SSA heads. • Access to Dashboard will also be extended to all DGMs.

  23. Dash Board - Features • Provision of sorting of Data by clicking on Column Header. • Drilled down information are provided wherever required. • Development details of all services have been provided on daily, weekly, monthly basis. • Fault analysis • Field Balance of critical items. • CSC-wise revenue Collections – Month-wise • MNP Status. • MNP status - Comparison with other Operators.

  24. THANK YOU

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