Higher Education and Cisco Solutions

1. Higher Education and Cisco Solutions 11-3-2006 Margaret Smith Applications Specialist - MeetingPlace

2. Agenda • Cisco MeetingPlace Overview • Virtual Classroom: The Cisco Distance Learning Solution • Crisis Management: Quick Response Solution • Appendix: Technical Characteristics

3. Welcome to Cisco MeetingPlace • Fully integrated, rich-media conferencing solution • Available as a product purchase or outsourced deployment • Deployed On-net –behind • the network firewall... • for cost savings, integration and security

4. Voice Video Web IM The Basics of Meeting Place What is it? • Audio Conferencing • Video Conferencing • White Boarding • Instant Messaging • Web Sharing • All recordable and all on demand

5. User Features and Functions • Integration with Voice and Video Conference • Web Conferencing Modes • Polling • Chat • Web Push • Recording • Attachments • Security • Enterprise Deployment

6. Extensive Meeting Controls • Telephone and Web User Interfaces • Mute / un-mute line • Roll call – listen to who else is in the meeting • Out dial for missing participants • Out dial for a team of people • Record a meeting • Record a message for other meeting participants • Record an agenda • Breakout room for private conversations • End meeting

7. Who’s Talking • Who’s Sharing • Who’s Attending Rich-media Conferencing Experience As natural and effective as face-to-face communication Complete voice, web and video capabilities and control

8. Cisco IP Phone Integration Advanced Conferencing Phone UI

9. Presentation Mode • For Webinars / Distance Learning, Mentoring, Faculty / Staff, and Student meetings • Thumbnail view of “Slides” • Re-order or remove slides without having to reload • Incorporates whiteboard snapshots • Use annotations to emphasize key points • Annotations preserved

10. For interactive meetings, mentoring, training, help desk Pass control between attendees Who is sharing Annotate shared applications Green/yellow/red indicator of audience latency Application share from Windows, Mac, Solaris 1 Application Sharing Mode Windows Mac Dock Windows System Tray Mac 1 Application sharing from Solaris requires T.120 client

11. View and Take Control

12. Annotations & Whiteboard Hi-Lite Square Hide Pointer Undo On • Mark up shared applications, presentations, whiteboard • More effective communication through visual cues • Improve brainstorming, illustrate complex topics • Capture & reuse ad-hoc ideas and decisions Snapshot Del Pg Pen Text Ellipse Color Clear Save Show

13. Conference Polling • Full range of polling alternatives • Yes and No • Multiple choice • Brainstorm • With or without correct answer • Planned or ad hoc • Multiple ways to display results • Named or anonymous results

14. Conference Chat • Communicate without disrupting the meeting

15. Web Push • Directs participants to any Web content through a separate Web page

16. Web and Voice Recording Meeting • Play back using only a browser with full controls • Fully synchronized with voice played through computer • Voice-only recordings also available • WAV, MP3, Windows Media Recording

17. Distance Learning Solution

18. MeetingPlace Distance Learning Examples • Scheduled one time and recurring meetings • Weekly Tutoring Sessions • Professor available for Q&A on assignments • Reservationless meetings • Always available, no scheduling required • Continuous meetings • Ideal for research and collaboration • Lecture style meetings • One to many presentations • Informal teacher training, webinar • applications • Application sharing and knowledge transfer through web conferencing • All Meetings can be recorded for later reference

19. Content Summary and Objectives Before Attendance • Pre-recorded Meeting Message • People within meeting can record a message • e.g. “This is a session on collaboration tools……” • All participants hear message before joining meeting • Saves time - no need to recap objectives or session content for every new participant entry

20. Collaboration – Mentoring, Distance Learning, Help Desk (Audio, Web, Video)

21. Manage the Meeting • Add video if needed • See who is speaking, sharing • View list of participants (voice, video & Web) • Up to 9 breakout rooms for separate group discussions • Lock meeting for security reasons

22. Attach Learning Content • Documents and diagrams added to meeting are accessible to all participants through web page Genome Research Methodology

23. Crisis Management Quick Response Solution

24. Crisis Management Application • Requirement in a crisis situation: Get the right people together immediately regardless of location • Benefits of using Cisco MeetingPlace • Improve cross functional communication • Reduce confusion and miscommunication • Easily facilitate remote or off hours personnel • Users join with simple phone call and web browser from anywhere at anytime • Speed decision making • Minimize impact of crisis • Create immediate response plans

25. Cisco MeetingPlace Features For Crisis Management • Quickly gather crisis response team • Continuous meetings (always available) • Individual and team outdial • Outdial can be “Find Me” for up to 3 different numbers per profiled user • Explain situation before attendance • Meeting message recorded • Collaborate on Crisis Response (Voice, Web, Video) • Manage meeting • See & hear who’s in meeting, lock meeting, eject participants • Use break-out sessions for separate group discussions • Attach plans to meeting, available for others to access

26. Quickly Gather Crisis Response Team Two methods: • System automatic outdials team members • Predefine crisis response teams • Create continuous meetings (always available) • Associate team to meeting • When first person joins the meeting, system automatically outdials to rest of the team • Phones ring immediately • Excellent for structured response and management

27. Quickly Gather Crisis Team • Select specific team to outdial into a continuous meeting • Predefine crisis response teams • Create continuous meetings (always available) • Use MeetingTime to select team • Click Outdial • System outdials to all team members • Phones ring immediately • More flexible but requires manual manipulation

28. Explain Situation Before Attendance • Pre-recorded Meeting Message • People within meeting can record a message • e.g. “This is an emergency meeting for XYZ situation at our New York headquarters” • All participants hear message before joining meeting • Saves time - no need to recap situation for every new participant entry

29. Thank You for Your TimeQuestions?

30. Appendix Technical Characteristics Appendix:Partners and Technical Characteristics

31. Typical Conferencing Environment PBX/IP PBX IM Server ContentMgmt. DirectoryServer Groupware Voice Bridging Web Bridging Data Network Video Bridging Voice Network • Expensive • Weak integration • Limited security 31

32. Cisco MeetingPlace Solution PBX/IP PBX IM Server ContentMgmt. DirectoryServer Groupware SecurePublic Access MeetingPlace Corporate Converged Network • Full integration • Secure • Cost Effective 32

33. Audio Characteristics Voice Conferencing • In-session meeting features: – Announced entry and departure – Roll call – Breakout sessions – Mute – Out-dial capability to an individual or a team – Lock meeting – Screened entry • Reservationless option—Users can hold voice and Web meetings with a personal meeting ID without the need for scheduling. • Recording—Allows automatic recording and playback of meeting sessions. • Lecture-Style Meetings with Q&A—Provides listen-only meetings with facilitated question and answer sessions. • Continuous Meetings—Meetings that do not end

34. Audio Characteristics part 2 Conference User Interface: – Speaker ID: Identifies who is speaking at any given moment – Participant lists: Lists all participants attending the meeting – Meeting controls: Allows meeting organizer to mute and unmute, change speaking ability, record, lock, eject, and end meeting • Find Participant—Search for users by calling a sequence of main phone, alternate phone and even pager. • Meeting Message—Users can prerecord messages for other participants to hear before entering the meeting. • Multilanguage Support—Voice prompts options for American English, British English, Japanese, French, French-Canadian, German, Portuguese (Brazil), and Spanish (Americas). • Scheduling via Phone Interface—Users can schedule future meetings or initiate reservation-less meetings using the phone user interface.

35. Web-share Characteristics Web Conferencing • Presentations—Users can share or view PowerPoint presentations using only a Web browser on Windows, Mac, and UNIX. • Annotations and Whiteboard—Users can annotate on shared applications, presentations, and whiteboards. • Record and Play Back—Automatically record and playback synchronized Web and voice meeting content without the need for additional hardware or software at the desktop—Voice recordings can be exposed in WAV, MP3, or Windows Media. • Remote Control Sharing—Organizers can allow a user to take control of any desktop, application, document, or Website. • Chat—Meeting participants can use text messaging within meetings. • Polling—Participants can vote on questions and give feedback during the meeting. • Multilanguage Support—Web interfaces in English, Japanese, French, German, Portuguese (Brazil) and Spanish (Americas)

36. Video Characteristics Video Conferencing • Cisco IP Video Telephony—Ad-hoc video conferencing for Cisco CallManager video telephony endpoints. • Video Encoding—H.261, H.263, H.263++ and H.264. Cisco CallManager SCCP ports currently support H.261 and H.263. • Enhanced Display Options—Voice activated, Continuous Presence with four participants and Enhanced Continuous Presence with a choice of 26 different layouts are offered. • Rate Matching—Each endpoint in a videoconference can participate according to individual video bandwidth capabilities without affecting the connection of other participants. • Audio Transcoding—The MCU matches the audio capabilities of each calling endpoint before mixing the audio from all participants. H.323 conference participants may use G.711, G.722, G.722.1, G.723.1, G.728, or G.729 audio encoding. SCCP conference participants may use G.711, G.722, G.728 or G.729 audio encoding.

37. Security Characteristics Security • Dedicated On-Net System—Each customer is provided a dedicated Cisco MeetingPlace system integrated with the private network. • Internet Lock-Out Controls—Meetings can be set up as internal-only meetings held entirely behind the firewall, or as external meetings accessible to Internet participants. Administrators and meeting organizers have complete control. • Access Authentication—Meeting organizers can require that participants authenticate themselves using individual logins to attend a meeting or to access the documents and recordings for a meeting. Further, Cisco MeetingPlace automatically can block out users after multiple failed login attempts. • Automated Account Management—Cisco MeetingPlace integrates with directories, automatically removing accounts of persons who leave the institution • Encryption—Cisco MeetingPlace supports encrypted Web pages and Web conferencing traffic using Secure Sockets Layer (SSL). • In-Session Meeting Controls—Meeting organizers can change voice and Web conferencing permissions, specify announced entry and departure, require passwords, lock the meeting, and eject unwanted attendees.

38. OS Compatibility • Windows ME, Windows 2000 Pro/SE/AS SP2, Windows XP, or Windows 2003 • Microsoft JVM 3309 or later (Internet Explorer 5.5), Microsoft JVM 3802 or later (Internet Explorer 6.0), Sun JRE 1.4.2 or later • Internet Explorer 5.5 or later, Netscape 7.0* or later • Mac OS 9 or later*** • Netscape 7.0** or later, Safari 1.2* or later • Sun JRE 1.4.2 or later • UNIX • Solaris 7 or later • Netscape 7.0** or later • Sun JRE 1.4.2 or later *Users can present, view, annotate, whiteboard, collaborate, and share (applications, Websites, desktops and presentations), as well as chat. **Users can present, view, annotate, whiteboard, and collaborate (applications, Websites, desktops and presentations), as well as chat. ***Mac OS 10.3 or later is required to share an application from Mac.