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Behavioral Knowledge Management

Behavioral Knowledge Management. CASE STUDY Klim Kouznetsov. Question 1. Initial rapport Current information Lawn rates Optimism 400 tons in just UK 7 years of constant numbers. Question 2. Axoen’s interests Competition Costs for new factory Improvement of old factory

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Behavioral Knowledge Management

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  1. Behavioral Knowledge Management CASE STUDY Klim Kouznetsov

  2. Question 1 • Initial rapport • Current information • Lawn rates • Optimism • 400 tons in just UK • 7 years of constant numbers

  3. Question 2 • Axoen’s interests • Competition • Costs for new factory • Improvement of old factory • 400 tons in just UK

  4. Question 3 • Mr. Van Leuven’s behavior • Loyalty to the employer • Both sides of the proposal • Mr. Ian’s behavior

  5. Question 4 • Transfer price • Market-based • Marginal cost • Full-cost (plus a markup) • Negotiated

  6. Question 5 • Corporate strategy • Current market • Rapid expansion • Broad scope of products and services • Decentralization problems

  7. Question 6 • Success factors • Ability to expand with lower costs • Stimulation of the managers • Decentralization (regional markets) • Competition within a company

  8. Question 7 • Recruitment processes • Observation • Achievements • Willingness to improve • Willingness to challenge • Freedom

  9. Question 8 • Positive sides of decentralization • Different geographical and cultural regions • Preservation of uniqueness • Negative sides of decentralization • Centralized authority • Not a charity organization • Fight for independence

  10. Question 9 • What had to be done • Staying at the distance • Not giving false expectations • Finding a softer way to present the facts • Keeping information going

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