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Training for Organizations

Training for Organizations. Training Administration. Training Administration. The details upon which program implementation rests. Administrative Support. Informative & easy access to program description Customer-focused registration procedures

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Training for Organizations

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  1. Training for Organizations Training Administration Chapter 10

  2. Training Administration The details upon which program implementation rests Chapter 10

  3. Administrative Support • Informative & easy access to program description • Customer-focused registration procedures • Well organized and appealing participant materials Chapter 10

  4. Administrative Support • High quality visuals and copies • Properly prepared physical facilities • Everything works! Chapter 10

  5. Information about programs • Catalogs and Schedules • Advertising and Marketing • Bulletin boards • Webcasts • Email • The coffee corner! Chapter 10

  6. Registering Participants • Registering or wait-listing • Providing confirmation letters • Providing reminder letters • Handling cancellations • Producing class rosters Chapter 10

  7. Software Registration Systems Check this selected Website for up-to-date report samples: Pathlore: http://www.pathlore.com Chapter 10

  8. Pre-work • Advance submission of pre-work • Feedback on participants as pre-work • The confidentiality of feedback data • Preparing a pre-work checklist • See Figure 10-4 Chapter 10

  9. Preparing Instructional Materials Chapter 10

  10. Kicking the Tires • Test computers, projectors • Ensure pads on flip chart easels • Put handouts in order • Check name tags • Check HVAC Chapter 10

  11. Facility Planning • The role of tables • The position of the trainer • Providing for break-out groups • How many chairs? • Provide seating instructions? Chapter 10

  12. Room Arrangements for Lectures • How would you arrange a room for a large lecture group? • How would you arrange a room for a panel discussion? Chapter 10

  13. Other Room Configurations • Small group configurations • Problem solving groups • Groups using computers Chapter 10

  14. Supporting Delivery • Ensure materials are ready • Set up and run equipment (e.g., video projector) • Food and drink! Chapter 10

  15. Supporting Evaluation • Reaction • Learning • Behavior • Organizational Results • Process Chapter 10

  16. Centralized vs. Decentralized who pays? Strategic Funding the long term perspective The Training Budget Chapter 10

  17. Budget Categories Chapter 10

  18. Training Activity Reports Is the training department moving in the right direction? Transcripts What training programs have individuals completed? Training Dept. Reports Chapter 10

  19. Question for Discussion • What learning experience have you had where physical surroundings played a major part in the success or failure of the experience itself? Chapter 10

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