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SFIA Overview SFO is located in San Mateo County, 15 miles South of San Francisco

SAN FRANCISCO POLICE DEPARTMENT response to the crash and aftermath of Asiana Flight #214 (291 passengers & 16 crew members) Seoul’s Incheon International to San Francisco International. SFIA Overview SFO is located in San Mateo County, 15 miles South of San Francisco. Birdseye View.

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SFIA Overview SFO is located in San Mateo County, 15 miles South of San Francisco

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  1. SAN FRANCISCO POLICE DEPARTMENTresponse to the crash and aftermath ofAsiana Flight #214 (291 passengers & 16 crew members)Seoul’s Incheon International to San Francisco International

  2. SFIA OverviewSFO is located in San Mateo County, 15 miles South of San Francisco

  3. Birdseye View

  4. SFO Approach

  5. Date/Time of Event: Saturday, July 6, 2013 @ 1128 hours Weather: 72F Visibility: Clear Wind: 6 mph It was a clear, sunny morning with a very mild wind. There was no warning from the aircraft that the landing was going to be problematic. The first information came from an SFPD canine patrol unit that was on the Airfield and witnessed the crash.

  6. Initial Response

  7. 13 minutes into the event…

  8. Triage

  9. Medical Transport 189 passengers were transported to 12 different hospitals located in San Francisco, San Mateo, Santa Clara and Alameda Counties. • 2 Most serious injuries by Air Ambulance • Serious injuries by regular Ambulance • Minor injuries in bus loads

  10. Patient Status 49 Serious Condition 132 Minor Injuries 3 Deceased (2 at Scene, 1 at Hospital) 123 No Reported Injuries Total: 307

  11. Evacuation to Customs from Airfield Survivors moved to the International Terminal “G” side Customs in-transit area Uninjured passengers accommodated in the hallway with access to restrooms and water Crew members were sequestered in the waiting lounge

  12. Emergency Operations Center Activated

  13. First Passenger Tweet – .53 seconds 11:28:07 Aircraft comes to rest 11:29 (0.53) First photo sent on Twitter

  14. Plan for Initial SFPD Response Original Plan: SFPD – Pre-designated duties according to the Emergency Response Plan involves security and access control

  15. Initial Response SFPD (18), SFFD (23), and Airfield Safety (5) personnel responded to the scene, initiated a command post and began a rescue operation for 307 people Four SFPD officers remained in the terminals and established security at the family reunification, museum (press location), and patrolled the terminals

  16. NTSB Federal Family Assistance Plan for Aviation DisastersAppendix H, Page 58, December 2008 What if the TSA or an airport police officer wants the manifest? Since the events of 9/11/2001, the NTSB and air carriers have agreed that air carriers may give a copy of the manifest to the FBI’s Airport Liaison Agent (ALA) at any airport in the United States. The agent will then distribute the manifest, as necessary, to other agencies. If you do not know your ALA, please contact your local FBI office or your airport police department. SFPD officers were able to obtain a copy of the flight manifest very early in the event. This was extremely helpful in accounting for all the passengers and crew members.

  17. What Went Well Challenges we Faced Lessons Learned

  18. San Francisco Police Department Airport Bureau On-Duty Staffing on July 6, 2013, 1128 hours. PATROLTRAFFIC 1 – Lieutenant 1 – Lieutenant 1 – Sergeant 0 – Sergeants 12 – Officers (3 in each of four terminals) 2 – Officers 2 – Patrol cars on Landside 26 – Police Service Aides 1 – Patrol car on the Airfield 2 – Mobile Canine Units Total: 48

  19. Airport Staffing / Night Watch 1230 hrs. Started calling in the 1500 shift officers 14 scheduled to work 13 responded to work early 1500 hrs. Started calling in the 2100 shift officers 10 scheduled to work 9 responded to work early * You must begin thinking about the Second and Third Operational Periods immediately so you don’t use all of your Human Resources in the First Operational Period.

  20. Airfield Safety Officer Response 1 - Supervisor 4 - Airfield Safety Officers Airfield Safety Officers (ASO’s) responded to the scene and evacuated the victims in pickup trucks to the ambulance staging area because the scene was too volatile

  21. Mutual Aid from San Mateo County San Mateo Sheriff’s Office and Neighboring San Mateo County Police Agencies 1 - Lieutenant 4 - Sergeants 32 - Officers/Deputies Total: 37

  22. Outside Staffing On-Duty SFPD City units sent to SFO to assist 1 - Captain 2 - Lieutenants 4 - Sergeants 51 - Officers Traffic (12), Tactical (7), Marine (4), Stations (35) Total: 58

  23. U.S. Customs & Border Protection Sworn members dispatched 15 – Initially 20 – Additional Total: 35

  24. Staffing By 1400 hours, there were 165 police officers, sheriff deputies and customs officers on scene. This put a significant strain on law enforcement staffing in both San Francisco and San Mateo Counties. SWORNCIVILIAN San Francisco Police (Airport units) – 22 Police Service Aides – 26 San Francisco Police (City units) – 58 San Francisco Police (Off duty) – 13 San Mateo County Agencies – 37 U.S. Customs & Border Protection – 35 Total: 165 However, as the event transitioned from a rescue operation to an investigation, the amount of officers needed on the Airfield Operations Area (AOA) dropped significantly. By 1500 hours, we were able to begin releasing a significant amount of the outside resources.

  25. Radio Issues SFPD Airport units could communicate with San Mateo units on the county channel City units from San Francisco could not communicate with Airport Bureau units because the airport recently switched to a new 700 MHz encrypted system and the City units are still on the former 800 MHz. Airport Communications was able to use the old mutual aid channel to facilitate communication for all SFPD units

  26. The Reflection Room(Family Reunification Area) Located in a Public Area in the International Terminal (No Privacy) Room was too small (Capacity 145 ) No restrooms inside, families used adjacent public restrooms

  27. California Penal Code 409.5 (a) Whenever a menace to the public health or safety is created by a calamity including a flood, storm, fire, earthquake, explosion, accident, or other disaster, officers of the Department of the California Highway Patrol, police departments, marshal's office or sheriff's office, any officer or employee of the Department of Forestry and Fire Protection designated a peace officer by subdivision (g) of Section 830.2, any officer or employee of the Department of Parks and Recreation designated a peace officer by subdivision (f) of Section 830.2, any officer or employee of the Department of Fish and Game designated a peace officer under subdivision (e) of Section 830.2, and any publicly employed full-time lifeguard or publicly employed full-time marine safety officer while acting in a supervisory position in the performance of his or her official duties, may close the area where the menace exists for the duration thereof by means of ropes, markers, or guards to any and all persons not authorized by the lifeguard or officer to enter or remain within the enclosed area. If the calamity creates an immediate menace to the public health, the local health officer may close the area where the menace exists pursuant to the conditions set forth in this section. (b) Officers of the Department of the California Highway Patrol, police departments, marshal's office or sheriff's office, officers of the Department of Fish and Game designated as peace officers by subdivision (e) of Section 830.2, or officers of the Department of Forestry and Fire Protection designated as peace officers by subdivision (g) of Section 830.2 may close the immediate area surrounding any emergency field command post or any other command post activated for the purpose of bating any calamity enumerated in this section or any riot or other civil disturbance to any and all unauthorized persons pursuant to the conditions set forth in this section whether or not the field command post or other command post is located near to the actual calamity or riot or other civil disturbance. (c) Any unauthorized person who willfully and knowingly enters an area closed pursuant to subdivision (a) or (b) and who willfully remains within the area after receiving notice to evacuate or leave shall be guilty of a Misdemeanor. (d) Nothing in this section shall prevent a duly authorized representative of any news service, newspaper, or Radio or television station or network from entering the areas closed pursuant to this section.

  28. Reflection Room

  29. A family member was “wired up” by media to solicit statements from family/friends in the reunification area A media representative tried to present themselves as a family member to gain access to the reunification area

  30. Designated Media Area Our Museum in the International Terminal had the necessary space but the location created problems once media ascertained they could get access to the family reunification area that is located at the opposite end of the terminal. Beginning at 1300 hours on 7/6/14, the airport PIO (Doug Yakel) facilitated the first of four briefings. Note: Identify a location that has sufficient space for media personnel and their equipment.

  31. First Press Announcement

  32. Joint Media Briefing

  33. EOC Hourly Briefings The first briefing was at 1300 hours. A representative of the Airport announced to the EOC group and Airlines that runways 1L & 1R will be open in four (4) hours with no consultation with LEO’s Recommendation: Agency Heads need to meet at 45 minutes to the hour and determined what activities will occur in the next hour and then make the announcement at the top of the hour

  34. Site Management(Length of two football fields) Crime Scene – FBI Assessed the scene to determine if a criminal act was involved in the crash. After they finished their assessment, the crash scene transitioned to the focus of the NTSB. Runways 1L/1R opened on 7/6/14 at 1528 hours. Runway 28R opened on 7/7/14 at 1253 hours. Crash Scene – NTSB The NTSB investigated the scene during daylight hours until 7/10/13 at 2000 hours. Area returned to SFO for Recovery Operation SFO immediately began repairs and re-opened runway 28L on 7/12/13 at 1705 hours.

  35. Site Preservation24 / 7 Landside / AOA: • Command Post Vehicle • 3 units posted in a triangle around crash site Waterside/Lagoon/Point of Impact: • SFPD Marine Unit (Primary) (Mutual Aid from the region was needed to support SFPD) The listed agencies staffed some of the shifts for 5 days: 1) San Mateo Sheriff 2) Alameda Sheriff 3) Oakland Police

  36. Secured Area Access Issues Crime Scene Management (Land and Sea) Staffing for Regular Patrol Assignments LEO Support for Police Service Aides at AOA Checkpoints A morning meeting at the United Conference Room for access clearance and transportation to the crash site Identify a single point of entry for investigative personnel that arrive during the day Identify access road with cones from the gate to crash site staging area to avoid accidents

  37. Hotel Issues Asiana moved the passengers and families to: Crown Plaza Hotel 1177 Airport Blvd, Burlingame, CA (located 5 minutes south of SFO) Issues: Security for the Families Media Management Law Enforcement Jurisdictional Issues

  38. Family Assistance

  39. Passengers in the Terminal

  40. Debriefing Critical Incident Response Team (C.I.R.T.) A C.I.R.T. debriefing for SFPD Officers, Police Service Aides, Airfield Safety Officers and Airport 9-1-1 Dispatchers was held twice during the week and was facilitated by the SFPD Behavioral Science Unit Customs and Border Protection had established a support network for their own personnel

  41. Contact Information Captain Albert Pardini Commanding Officer Airport Bureau, Patrol Division (650) 821-7171 Albert.pardini@flysfo.com

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