Annual General Meeting of UN Global Compact in Serbia

1. Annual general meeting of the United Nations Global Compact in Serbia Isidora Orlović National Bank of Serbia/Global Compact Office in Serbia Belgrade, 24thNovember 2009

2. Global Compact in Serbia (1/2) • Founded onDecember, 6th 2007 during the event jointly organized by the National Bank of Serbia and the UNDP; • On July, 10th2008 the members agree to form a semi-formal network in Serbia and adopt the “Organizational principles and management structure”; • The Board of Directors has 5 members: Erste Bank, Eurobank EFG, Lafarge, Serbian Chamber of Commerce, SMart kolektiv; • The network office: National Bank of Serbia and UNDP.

3. Global Compact in Serbia(2/2) • Working groups: • Social inclusion working groupand WG for people with disabilities; • WGon combating corruption; • WGon corporate social responsibility in the banking sector and financial sector; • WG for the support in the preparation of the corporate social responsibility strategy; • Environmental issues WG; • No membership fee, members voluntary finance certain activities; • At present47membersemploying> 40.000 people: • 27companies; • 13 non-governmental organizations; • 4 business associations; • 1 academic institution; • 1 city; • The National Bank of Serbia.

4. Global Compact in Serbia– what was done in 2009 (1/2) • The Board of Directors has heldeight meetingsin 2009; • The workshop onthe preparation ofthe “Development report”was organized with help of Mrs. Elene Panove from Global Compact in Bulgaria; • Participation of the Global Compact delegation at the VII Annual meeting of local networksin Istanbul, during which the achievements were presented as well as the scheme of network operation in Serbia; • Presentation of Global Compact at the round table“How to stimulate philanthropy development and the development in the non-profit sector in Serbia by using tax relief” organized by the Balkan Community Initiative Fund and partners; • Working breakfast with media representatives; • Design and launchingof the Global Compact web site in Serbia

5. Global Compact in Serbia– what was done in 2009 (1/2) • Presentation of the Global Compact in Serbia in the Regional Chamber of Commerce Novi Sad; • Presentation of the Global Compact in Serbiaat the Regional conference „Maintainable development – Institutional challenges and implementation“ organized by the Government of Montenegro; • Presentation of the Global Compact in Serbiaat the Regional conference„Development of the corporate social responsibility – good practice examples” organized by the Center for development of non-profit organizations and the Foundation Open Society Institute –Representative office Podgorica Montenegro; • Annual meetingof the Global Compact in Serbia; • Presentation of the Global Compact in Serbiaat the conference„Corporate social responsibilityat the global and national level during crisis - EU experience andDevelopment of Serbia“ organized by the European Commission and the Serbian Chamber of Commerce.

6. Global Compact in Serbia – plans for 2010 • Promotion of ten principles of Global Compact emphasizing the principles for the protection of human rights; • Expansion of membersand support in order to achieve a more active participation of members; • Organisation of topic-related seminars and workshops; • Supportto existing and futureworking groups; • Support tomembersfor the preparation of firstDevelopment reports; • Verificationof the decision reached by the Board of Directors with regard to the foundation of a business association.

7. 10 Principa Globalnog dogovora

8. 10 Global Compact principles • To support and respect the protection of internationally guaranteed human rights • Not to participate in the violation of human rights • To support the right to free association and collective bargaining rights • To eliminate forced labour • To prohibit the employment of children • To prohibit the employment and occupational discrimination • To take precautionary measures for environmental protection • To conduct responsible business activities with regard to environmental protection • To encourage the development of technologies related to environmental protection and to spread them • To participate in combating corruption in any way, including extortions and embezzlements

9. Working group on combating corruption • Members: Belgrade Business School, Center for Democracy, Center for monitoring and evaluation, KPMG, Merck Sharp & Dohme,National Bank of Serbia, Serbian Chamber of Commerce, Siemens,Telecom Serbia, Transparency Serbia, UNDP; • Focus:The principle 10 of the United Nations Global Compact and the corporative view with regard to combating corruption; • From the corporative view there arethreelevels of the fight against corruption: internal, externalandjoint action; • The Serbian Chamber of Commerce presides over the working group.

10. Working group on combating corruption – what was done in 2009 • Theconcept and framework of activities was defined; • Reviewed documents: • Implementation of ethical codes in companies and technical support to members during the implementation of ethical codes in their business operations; • Role of professional associations in combating corruption; • Prevention of corruption risks during the transfer of people from the public sector to the private sector – avoiding conflict of interest. • Preparation of the proposal of theDeclaration on combating corruptionfor Global Compact members, which shall be submitted to members for review (upon approval by the Board of Directors); • Preparation of the proposal for theIntegrity agreementfor participants in the public procurement and revision of the integrity agreement implementation together with the Public Procurement Office; • Dialogueand coordination with public organizations and non-governmental organizationswith regard to combating corruption.

11. Working group on combating corruption – what was done in 2009(1/2) • Survey among Global Compact members with regard to combating corruptionin accordance with the United Nations Global Compact model; • Review and adoption of the Declaration on combating corruptionby Global Compactmembers in Serbia; • Compliance of theIntegrity pactwith the public procurement system in the Republic of Serbiaand review of possibilityto incorporate the Integrity pact in the public procurement system; • Joining activities related to combating corruption, which waslead, on the global level, by the World Bank, UN and leading companies in the anti-corruption field;

12. Working group on combating corruption– plan for 2010 (2/2) • Motivation of members to participate inpartner projects, programmesandeducationin the anti-corruption field; • Continuous cooperation and partnership with the BoardandAnti-corruption agency; • Promotion of the significance ofdigital certificatesande-businessfor combating corruption;

13. Working group forcorporate social responsibilityin the banking and financial sector • Members: Academy of Banking and Finance, Banca Intesa, Credit Agricole, Eurobank EFG, Erste Bank, Hypo-Alpe-Adria Bank, Jubmes bank, KBC Bank, Komercijalna banka, KPMG, National Bank of Serbia, Piraeus Bank, Societe Generale Bank. • Basic goals: • Financial education; • Joint cooperation with regard to the implementation of new and innovative products; • Organization of lectures on corporate social responsibility in the banking and financial sector; • Support of chosen projects and actions, participation in the realization of some actions organized by other working groups; • Learning from other people’s experience. • The National Bank of Serbia presides over the • working group.

14. Working group forcorporate social responsibilityin the banking and financial sector – what was done in 2009 • Educational profile for abank employee: • Cooperation with seven high schools from six cities; • One-week’s/two-week’s practice for third/fourth grade students of the bank employee profilein branch offices of the banks – members of the working group; • Visit to the National Bank of Serbia and theInstitute for Manufacturing Banknotes and Coinsfor students of this profile; • Participation of representatives of banks-members of the Working group at the matriculation exam; • Elaboration of the cooperation plan with schools for the year 2009/2010. • Project Financial management for individuals: • Free-of-charge workshops for citizens; • Creation of teams: for workshops,for the preparation of the communications strategy and lectures; • Study visits to the Croatian Banking Association; • Pilot workshop.

15. Working group forcorporate social responsibilityin the banking and financial sector – plan for 2010 • Educational profile for abank employee: • One-week’s/two-week’s practice for third/fourth grade students of the bank employee profilein branch offices of the banks – members of the working group; • Organization of lectures and training for teachers of this educational profile; • Organization of lecturesfor students with regard to topics selected by the school; • Visit to the National Bank of Serbia and theInstitute for Manufacturing Banknotes and Coins; • Participation of representatives of banks-members of the Working group at the matriculation exam. • Project Financial management for individuals: • After several workshops in Belgrade, extension to other cities in Serbia; • Active promotion of workshops; • Revision of workshop topics; • Planing of workshops for 2011.

16. Social inclusion working group- members

17. Social inclusion working group– what was done in 2009 (1/2) • Presentation ofthe “Design for everybody” of the European Institute for Design and Disability: • Accessibility of public/business premises and areas; • Presentation of standards for web presentation adaptation to all interested companies and provision of information to AmCham members through their network. • Appeal through mediawith regard to theInternational Day for Persons with Disabilities: • Promotion of the principle“All different,all the same”. • Questionnaireon employment of people with disabilities composed by the International Labour organization: • Gathered data have served as a base for the selection of companies, which would implement the program for the employment of people with disabilities; • Base for the organization of seminars – workshops for social partners and interested companies.

18. Social inclusion working group– what was done in 2009 (2/2) • Partnerships within the framework of the working group: • Cooperation of Delta Holding with the Youth with Disabilities; • Cooperation of the Eurobank EFG with the Serbian Academy of Sciences and Arts; • Support in the organization of the International Conference, the 39th Annual General Meeting of the European Alliance of Muscular Dystrophy Associations by the Eurobank EFG and the National Bank of Serbia; • Cooperation between the National Bank of Serbia and the Inclusive Society Development Center. • Facebook page for the Working group: • For the exchange of links from the internet, information and multimedia files on persons with disabilities. • Foundation of an Advisory Bodyfor the accessibility analysis.

19. Social inclusion working group – plan for 2010 (1/2) • Accessibility of business premises and public areas: • Familiarization with big cities in Serbiafrom the view of accessibility of public areas (Nis, Novi Sad, Kragujevac); • Promotion of the Advisory body that is analyzing the accessibility of business premises and public areas (in the media, preparation of pamphlets); • Organization of a round table / conference with participation of an inclusive European city; • Further cooperation with the Advisory body for Persons with Disabilities and the Mayor’s office of the City of Belgrade. • Motivation and stimulation of persons with disabilities to actively look for employment: • Active participation at events for employment of persons with disabilities; • Overcoming the animosity of employers towards people with disabilities through the exchange of experience; • Education with regard to the use of respective terminology.

20. Social inclusion working group– plan for 2010 (2/2) • Support to membersduring the organization of conferences, which are important to the society and inclusion of people with disabilities in everyday life and work; • Improvement in providing information to the public with regard to problems, position and possibilities of people with disabilities; • Providing information and education to • employees • of organizations –members of the working group.

21. Environmental issuesWorking group • Members: Balkan Community Initiatives Fund,Belgrade Business School, Carlsberg, Center for monitoring and evaluation, Coca-Cola Hellenic, Coca-Cola System, Energoprojekt, Erste Bank, Fractal,International Labour Organization, Vrbas Municipality,Serbian Chamber of Commerce, UNDP; • Basic goals: • Improvement of the practice in companies – participants; • Active participation in the dialogue and creation of public policy and programmes within the framework of joint actions/partner projects, which aim to increase the synergetic effect and give examples of good practice to the economy and society; • Promotion of 3 “ecological” principles of the Global Compact. • Coca Cola Hellenic presides over the working group.

22. Environmental issuesWorking group- plan for 2010 • Promotion and establishment of an environmental protection systemin organizations, which participate in the Global Compact in Serbia; • Education of Global Compact memberswith regard to environmental protection: creation of material and organization of workshops; • Analysis of best practice and knowledge transferto all interested Global Compact members in the field of packaging waste management, recycling and energy efficiency; • Support of eventsrelated to environmental issues (Earth Day, World Water Day, Supernatural Festival, Planetize yourself etc.); • Continuing cooperation and exchange of experienceand knowledgewith organizations and associations dealing with environmental protection issues and initiation of new projects/programmes/activities with relevant actors in the society.

23. Working group for support in the preparation of the corporate social responsibility strategy • Members: AmCham, ANEM, Banca Intesa, Balkan Community Initiatives Fund, Eurobank EFG, Erste Bank,Deloitte, Carlsberg, Center for monitoring and evaluation, Coca-Cola Hellenic,Delta Holding, Youth with Disability Forum, Fractal, Holcim,International Labour Organization,National Bank of Serbia, Siemens, SMart kolektiv, Societe Generale Bank, Telenor, Association of HR professionals, UNDP; • The need to create this Working group arose from the necessity of members to form a platform at the national level in order to enhance further development and improvement of the corporate social responsibility in Serbia; • The Ministry of Labour and Social policy has formed the Working group in order to prepare a draft of the Corporate social responsibility strategy (Global Compact is an associate member); • The Working group for support in the preparation of the Corporate social responsibility strategy cooperates and coordinatesits work with the Government Working group; • Deloittepresides over the Working group (Erste Bank and AmCham are co-presiding).

24. Working group for support in the preparation of the corporate social responsibility strategy – plan for 2010 • Active partnerto the Ministry of Labour and social policy in the creation of the Draft of the Corporate social responsibility strategy; • To get from itsmembersas many proposals as possiblein order for the strategy to be more appropriate and to be designed in a participative way; • To formulate and submit to the Ministry of Labour and social policykey standpointsof members with regard to the Strategy draft; • To participate in public debateswhich shall be part of the strategy design process;

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