Nonverbal (verbal) Delivery

1. Nonverbal (verbal) Delivery IT’S NOT WHAT YOU SAY, BUT HOW YOU SAY IT

2. Paralanguage – HOW we say words • 1. Voice Qualities: pitch, rate, volume, articulation • Pitch: Can’t always control this, but you can try to use variety – try not to be monotone • Rate: SLOW is better! Make sure you breathe • Volume: A bit louder is a bit better – make sure you can be heard throughout the room – project your voice • Articulation: Clarity – enunciate your words, use words that you know how to say, don’t slur words together

3. Paralanguage cont. • 2. Vocalization • Qualifiers: intensity (tone), emphasis – the inflection we use to express an emotion (attitude, happiness, serious, etc.) • Segregates or Verbal Fillers: um, like, uh, you know – keep these at a minimum • Pauses: It’s ok to pause – gather thoughts or for dramatic effect • Most importantly: USE VOCAL VARIETY

4. Verbal Language • Verbal language are the words we choose to use • Words are symbols • Review Connotative and Denotative definitions • Denotative: Dictionary • Connotative: our emotional or personal response to a word • 1. Technical language: relates to a particular subject and is marked by specialization (jargon) • Ex. Cars, sports, technology, video games • How do you feel when someone you talk to uses a mass of technical terms you don’t understand?

5. Verbal Language Cont. • 2. Regional Language: speech particular to a geographical area • Ex. Soda v. Pop, the “boot” of a car (trunk), etc. • 3. Slang: informal, nonstandard vocabulary, language unique to a particular group • Ex. “treated,” what else? • How do you feel when adults or parents try to use slang words?

6. Tips to Remember • Don’t try to use big words if you don’t know what they mean • Don’t use “jargon” and speak over your audience’s heads – be simple, be clear, and explain • Don’t try to use slang to “fit in” with your audience • Don’t use words that offend • Don’t ever make fun of an audience member or the audience as a whole