Training & Development

1. Training & Development Human Resource management

2. Think – Pair - Share Are employers legally required to train their employees? Why would companies choose to invest in a strong training program?

3. Human Resource Development • HRD A set of planned activities designed by a company to provide employee’s the skills needed to meet current and future demand

4. Functions of HRD

5. Human Resource Development • Training The process of providing knowledge, skills, and abilities specific to a particular job or task.

6. When is training legally required? • In general, employers have no duty to train their employees. • One important exception is training for safety and health reasons. • Over 100 OSHA standards call for training employees exposed to certain hazards; failure to train would constitute a violation of the OSH Act. • Employees have a right to knowabout hazards on the job.

7. Other Legal Training Issues • Firms that contract with the federal government must comply with the Drug Free Workplace Act (DFWA). • Compliance with the Act requires that employers: • inform employees about the drug-free policy and dangers associated with drug abuse; • advise regarding available options for counseling, rehabilitation, and employee assistance programs; • and advise potential penalties for drug violations. • Where 3rd parties may be injured, good training is required to avoid claims of negligent training. • Example: Ride operation at Six Flags

8. Benefits of HRD Programs Improved quality and quantity of productivity Reduced learning time to reach desired performance levels Creation of favorable attitudes, loyalty, and cooperation Reduction in the number of accidents Guidance for employees in their personal career development

9. Quick Write Describe a time where you received training on how to perform a task, skill, or job. It could be for employment or on a particular skill. For example, shooting a basketball, learning a dance move. Was the training helpful in this case? Did you have to pay for this training? Could you have learned or performed the task, skill, or job without a trainer?

10. Learning Integration Process The ADDIE Model A = Needs Assessment D = Program Design D = Program Development I = Implementation of Programs E = Evaluation

11. ADDIE Model

12. A D D I E Needs Assessment

13. A D D I E • Needs Assessment • Internal Factors – Changes in… • Equipment or Work Procedures • Company • Mergers & Acquisitions • External Factors • Technology • Demographics / Diversity • Laws or Requirements

14. A D D I E Conducting a Needs Assessment

15. A D D I E Conducting a Needs Assessment

16. A D D I E Conducting a Needs Assessment

17. A D D I E Conducting a Needs Assessment

18. A D D I E Conducting a Needs Assessment

19. A D D I E • Conducting a Needs Assessment - Activity • One your colored paper, collaborate and brainstorm to create two lists

20. A DD I E Design

21. A DD I E Development

24. A DD I E Development – Select 1-2 types of Training

25. A D DI E Implementation

26. A D DI E • Implementation • Selecting a Facilitator • Training Expert • Skill Expert • Instructor • Select a Facility • Location – conference room, computer lab, or learning center • Space Requirements • Seating Arrangements • Environmental Considerations • Temperature, Smoking, Ventilation, Writing Space • Breaks • Scheduled • Lunch (provided or on your own)

27. Seating Considerations

28. A D D I E • Evaluation – Final Step • Two Common Models are used • Brinkerhoff’s Six Stages • Kirkpatrick’s Four Levels • Sources for Evaluations (where the info will come from) • Trainer • Participants • Management

29. Kirkpatrick’s Four Levels

30. Other Areas of HRD • Career Development • Leadership & Management Development • Corporate Development • Company Culture • Teambuilding • Quality Management