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BEST Nonprofit Survey Report September 18, 2007

BEST Nonprofit Survey Report September 18, 2007. Survey Approach. Questionnaire developed jointly by Center for Nonprofit Management and BEST Project More than 60 questions; 6 pages total Mailing late January/re-mail mid-February Responses confidential; Mailed directly to CNM

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BEST Nonprofit Survey Report September 18, 2007

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  1. BEST Nonprofit Survey Report September 18, 2007 CNM/BEST Project

  2. Survey Approach • Questionnaire developed jointly by Center for Nonprofit Management and BEST Project • More than 60 questions; 6 pages total • Mailing late January/re-mail mid-February • Responses confidential; Mailed directly to CNM • CNM provided BEST with final report and analysis • Incentive for participation: Laptop awarded to Insight Recovery • Distributed to Genesee County nonprofits • Resource Center Sourcebook Data • Funders’ Grantee Mailing Lists CNM/BEST Project

  3. Genesee Co. NonprofitSurveyFocus Areas • Respondent demographics including finances • Agencies’ perceived capacity building needs including training • Trends in collaboration and strategic partnerships • Organizations’ interest in potentially participating in the BEST Project in the future • Feedback on perceptions and knowledge of the BEST Project CNM/BEST Project

  4. Responding Agencies • 21% or 102 agencies • 23%Flint • 15%Genesee County • 16 of 19 first/second cohort agencies • Covered all areas of the sector and all budget sizes CNM/BEST Project

  5. Key Groups Participants: • First cohort agencies • Second cohort agencies Non-participants: • Small budgets=< $150,000 • Medium budgets=$150,000-$1,500,000 • Large budgets= $1,5000,000+ CNM/BEST Project

  6. Section I: Respondent Demographics CNM/BEST Project

  7. Type of Agency n=100 CNM/BEST Project

  8. “Age” of Agency n=100 CNM/BEST Project

  9. Key Groups CNM/BEST Project

  10. Awareness of BEST Non-participants: n=77 CNM/BEST Project

  11. Section II: Financial Information • 40% had a balanced budget last year (2005/2006) • 34-50% operating budgets spent on salaries and benefits • 85% agency spending on vendors/ services within Genesee Co. • Economy has diminished amounts raised; forced fundraising to forefront CNM/BEST Project

  12. 2005/2006 Budgets CNM/BEST Project

  13. Ways agencies cut back on expenses past 3 yrs • Participants/Non-participants: • Reduced staff/salaries/benefits • Forced professional development and technical assistance to be a very low priority • Reduced services • Cut back on office expenses • Cut marketing efforts and/or events CNM/BEST Project

  14. Operating Budget Sources CNM/BEST Project

  15. Ways economy has impacted financial resources overall Participants/Non-participants: • Reduced private donations • Fundraising more difficult • Reduced government funding CNM/BEST Project

  16. Ways current economic climate resulted in more time spent on resource dev. • Participants/Non-participants: • Shrinking grant money and more competition; Looking outside of Genesee Co. for funds • Fewer staff to spend the additional time needed to find resources • Services suffer due to time spent on seeking resources CNM/BEST Project

  17. Section III: Collaborations • Participants/Non-participants: • 60% believe with relevant collaborative efforts, clients and customers better served • 45% believe their organization is ready for a collaboration • 84% have at least discussed collaborations within their organizations • Over 50% of respondents have had a successful collaboration CNM/BEST Project

  18. Section III: Collaborations Participants/Non-participants: • 25% have had a failed collaboration attempt • Those who have not tried a collaborative attempt see themselves ready for a change; not as ready as those who have already tried (failed/successful) • 30% answered they are seeing more collaborative efforts (incl. mergers) AND are concerned about that CNM/BEST Project

  19. Collaborative Attempts CNM/BEST Project

  20. Collaboration Ratings CNM/BEST Project

  21. Collaborative Efforts CNM/BEST Project

  22. Cited optimal collaboration outcomes Participants/Non-participants: • Improved & expanded services • Lower overhead costs • Better funding • Better sustainability/stability • Sharing of information • Shared office-type space and services CNM/BEST Project

  23. Why agencies are uncomfortable in collaboration attempt Participants/Non-participants: • Competition/conflicts of interest Fewer mentions included: • Staff/staff time • Loss of control • Lack of leadership • Finding the right partner CNM/BEST Project

  24. Section III: Capacity Building • Most agree capacity building is best way to improve services • Few believe agency is in a financial position to address cb; (higher among small budget non- participants) • 40% with small budgets feel their organizations aren’t in a position to consider cb activities • Participants don’t see capacity building as such a dilemma • Stronger degree of readiness is seen in non-participants with large budgets CNM/BEST Project

  25. CB/TA Ratings CNM/BEST Project

  26. Top 3 barriers inhibiting capacity building • Non-participants: • Funding • Limited time/fewer staff • Few mentions of limited knowledge, expertise and technology CNM/BEST Project

  27. Section IV: Training/workshops • Most see value and benefit of training; 50% training imperative to organization’s success • Most agree gap in affordable/available training • Current participants likely include training senior staff, intermediate personnel, and board members in budget • Training paid for by grants or sponsorships; attendees own pockets • Participants needs different from non- participant needs; participants focus on resource dev. &communications • Needs of non-participants dependent on budget size CNM/BEST Project

  28. Organizational Needs Next 3 yrs. CNM/BEST Project

  29. Organizational Needs Next 3 yrs. CNM/BEST Project

  30. Topics cited as not being able to find/afford Participants: • Grant writing/fund development • Staff development • Leadership development CNM/BEST Project

  31. Topics cited as not being able to find/afford • Non-participants: • Service improvement • Staff skills/motivation • Information Technology • Grant writing/resource dev. • Customer service • Board development CNM/BEST Project

  32. Section V:BEST Project Awareness • More than 1/2 Non-participants claim to have heard of BEST; Those unaware of BEST tended to be: not executive directors and/or agencies with large budget • Most likely to be aware from medium-sized agencies budgets • Most likely learned of BEST form someone other than a participant CNM/BEST Project

  33. Awareness of BEST Non-participants: CNM/BEST Project

  34. BEST Awareness CNM/BEST Project

  35. What firstcomes to mind when thinking of the BEST Project Non-participants: • Some commented on the “lack of available information” and “exclusiveness” of BEST • Most comments were positive saying that BEST was needed and perceived as a partnership Participants: • Most said “capacity building” or “sustainability” CNM/BEST Project

  36. Section VI:Opinions of & Interest in BEST Participation • Ratings for BEST are fairly good (7.0); participants much higher (8.0- 9.0) • More the case that people really do not know about BEST rather than feeling negatively about it • 33% of non-participants claim have no real idea what BEST is all about • 50% say they hear or read very little about BEST or its participants. CNM/BEST Project

  37. Section VI:Opinions of & Interest in BEST Participation . • Nearly all respondents want to participate: • 100% of the current cohorts • 100% of the non-participants with large budgets • 69% of the non-participants with medium-sized budgets • 78% of the non-participants with small budgets CNM/BEST Project

  38. Interest in BEST Participation CNM/BEST Project

  39. Interest in BEST Participation • Non-participants with negative interest: • Not interested/no need • Organization not ready • Not enough internal resources • Church • Those who are not interested tended to be not new agencies CNM/BEST Project

  40. Interest in BEST Participation Non-participants with positive interest: • Confidence in BEST/4 funders • Need money • Want to improve services/build capacity • Need technical assistance • Sounds good/really need help Awaiting to hear if project will expand • Would help us tremendously CNM/BEST Project

  41. Questions ??? CNM/BEST Project

  42. Jennifer AcreeDirector of ProgramsBEST ProjectANDRon ButlerExecutive DirectorUnited Way of Genesee County CNM/BEST Project

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