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Command Sponsor Training. Uscg Health, safety, and Work-life JIM FREEMAN JAMES.W.FREEMAN@USCG.MIL 617-223-3479. Objectives. Why Sponsor? What do Reporting Members Want to Know? What does the Sponsor Need to Know? Sponsor Roles Ongoing Support. Why Sponsor?.
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Command Sponsor Training Uscg Health, safety, and Work-life JIM FREEMAN JAMES.W.FREEMAN@USCG.MIL 617-223-3479
Objectives • Why Sponsor? • What do Reporting Members Want to Know? • What does the Sponsor Need to Know? • Sponsor Roles • Ongoing Support
Why Sponsor? • First days and weeks can be critical to members’ personal and professional readiness • Remember the “Golden Rule” • Proactive Readiness: Quicker familiarity = More productivity! • Deployment Readiness • Family Readiness • Assist members and families with moving process • Improve morale and retention • Reduce lost work time
What Do Members Want to Know? • HOUSING! • Temporary lodging • Childcare/school info • Spouse jobs • Report date • Leave in transit • Deployment schedule (if applicable) • Location of command & contact info • Supervisor’s info • Medical • Special Needs info • Driving/Registration Info • Car seat/seatbelt/mobile phone laws • Firearms Info • Ombudsman info • Local resources • Commissary/Exchange • Legal • Vehicle storage • Shopping • Parks • Fleet & Family Support’s Spouse Social Hour
What to Ask? • Contact info (personal email, phone) • Would you like a welcome package mailed to you? • If so, get mailing address and provide to TRM • When do you arrive? • What are your plans for housing? • Have you requested government housing? If not preferred, a release from mandatory assignment (if available) so that you can get BAH and secure housing on the economy? • Marital status? • Children? Ages? (Need childcare/school info?) • Home of Record? (Where is the member’s family support?) • Family health concerns? Is anyone enrolled in Special Needs? • Financial concerns?
Sponsor Roles • Share resources • Be aware of potential concerns • Special needs family members • School-aged children • Housing needs • Financial issues • Deployment issues • Make Appropriate Referrals* • Housing • Work-Life • Legal • Command Financial Specialist (if available) • Coordinate the arrival process • Airport pickup? • Check-in process • First 72 hours • Follow up!!! * Be careful of making personal recommendations for businesses, neighborhoods, schools, etc!
FOLLOW UP! • Provide requested information (or follow up on referrals to requested info) • Check in with member regularly (at least weekly) after arrival • Update address with USPS • Update DEERS • Update TRICARE • Advocate for yourself as a sponsor • Supervisor • Incoming Member • Evaluations!
Sources of Support • USCG Work-Life Office, Transition Relocation Manager 617-223-3479 • CG Support/EAP 855-247-8778 • www.cgsuprt.com • Navy Fleet and Family Support Center • Newport, RI 401-841-2283 www.cnic.navy.mil/newport/index.htm • Groton, CT 860-694-3383 www.cnic.navy.mil/newlondon/index.htm • Portsmouth, NH 207-438-5785 • www.cnic.navy.mil/pnsy/FleetAndFamilyReadiness/SupportServices/index.htm • Airman & Family Readiness Center • Hanscom AFB 781-225-2765 http://www.laafbforcesupport.com/family/afrc/relocation.html