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How can institutions create a culture of change?

Creating an Institutional Culture Focused on Retention Nancy Mitchell, Director Undergraduate Education Programs Amy Goodburn, Associate Vice Chancellor, Academic Affairs. How can institutions create a culture of change?. Describe our attempts to change UNL’s culture

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How can institutions create a culture of change?

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  1. Creating an Institutional Culture Focused on RetentionNancy Mitchell, Director Undergraduate Education Programs Amy Goodburn, Associate Vice Chancellor, Academic Affairs

  2. How can institutions create a culture of change? • Describe our attempts to change UNL’s culture • Share efforts on your campuses

  3. Who is UNL?Land-grant, research-intensive~20,000 undergraduates State capital, pop. 250,000

  4. Chancellor’s Goals by 2017 • Increase enrollment from 24K to 30K • Increase 6-year grad rate from 63 to 70% • Double research expenditures to $300 M • Hire 160 additional tenure-track faculty • Double national faculty awards & prizes

  5. Question • If you had the power to make ONE change at your institution to improve six-year graduation rates, what would it be?

  6. Key Questions for Achieving Goals • How can we mobilize and support faculty? • How can we (re)structure units & processes? • How can we prioritize and invest resources?

  7. Listening to Campus Leaders • Housing • Learning Communities • Deans Council • Health Center • Registration & Records • Residence Life • Union & Rec Center • Distance Education • Career Services • Disciplinary Offices • Communications • Financial Aid • Student Senate • Honors College • New Student Enrollment • Libraries • Transfer Credit • Information Services • General Studies • Intercultural Services • Admissions • Advising Centers

  8. Mobilizing People & Changing Attitudes • Enrollment Management Council (30 members) developed Campus Blueprint • Retreats with over 300 academic leaders • Individual meetings with leaders and groups • Media campaign (newspapers, email, etc.) • New advisory groups (Student Success Council)

  9. Mobilizing People Outcomes • Promote awareness & importance of goals • Convey to leaders they are accountable • Promote campus networking & collaboration • Change attitudes—everyone is involved

  10. Reorganize Academic Structures • Moved student units to academic affairs • Integrated summer sessions within colleges • Reorganized office of International Affairs • Created Explore Center for undeclareds

  11. Reorganizational Outcomes • Prioritized retention & eliminated other efforts • Reaffirmed leadership of academic deans • Promoted coordinated messaging • Fostered new attitudes about change “We can’t do this” “We never thought about that” “How can we do this?

  12. Revising Policies & Processes • Moved to electronic advising system • Streamlined transfer credit processes • Moved to 120 credit hour degree requirement • Registration holds for students on probation • Redesigned form & messages of web page

  13. Revising Policies & Processes Outcomes • Advising notes for 41% undergrads in 1st semester • ~2,200 transfer course equivalencies created • More hits and strong feedback to web page • 150 student increase in learning communities

  14. Reallocating Resources • Allocated $250,000 for student-success and curricular reform proposals • Allocated $80,000 for department initiatives • Prioritized $2 million for strategic faculty hiring • Created new positions for Retention Analyst, Director of Advising, Senior International Officer

  15. Reallocation Outcomes • Course reforms in Math, Psychology, & History • Electronic advising inventory for new students • Faculty hires in Brain/Biology & Digital Humanities • Increased staff for Learning Communities

  16. Ongoing Challenges • Improve grad rates & retain academic quality • Scarce resources & competing priorities • Keeping people marching in same direction

  17. Questions for Discussion • What initiatives are taking place on your campus? • Have you faced barriers in changing your campus culture? How have you faced them?

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