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Webinar on reviewing the effectiveness of your hotline and the service provider and what must be done to improve your existing response rate.
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Reviewing the effectiveness of your hotline and the service provider
Instructor Profile: Jonathan Le Rouxis having over 20 years experience in risk management, ranging from internal audit to fraud prevention to operational risk management. A Certified Fraud Examiner. My goal is to embed the value of 'prevention is better than the cure' within the context of fraud prevention. Specialties: fraud risk management, business process review, operational risk management, internal audit, training, awareness and communication, creativity.
Description: Most companies have hotlines, but it just serves as one of the tick boxes under compliance/ governance requirements. If your hotline and service provider is not being regularly reviewed, how do you know if it is effective or not? The only way is to understand more about hotlines; its purpose and what can be done to improve your existing hotline response rate. Why Should you Attend: • To understand the true purpose of hotlines • To determine what 'ingredients' are needed for hotlines to be effective • To be able to ascertain your Return on Investment with your hotline
Who can Benefit:-Risk Managers-Fraud Examiners-Internal Auditors Live Session - How it works • Username and Password will be sent to you 24 hours prior to the webinar • Presentation handouts in pdfformate will be mailed to you • Login to the session using the username and password provided to you • Get answer to your queries through interactive Q&A sessions via chat • Please let us know your thoughts and views at the end of webinar, your valuable feedback will help us improve • Get certification of attendance. Recorded Session - How it works • A link will be provided to you upon purchase of the recorded session • Please click on the link to access the session • Presentation handouts in pdfformate will be mailed to you • Get certification of attendance.
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