Succeed

1. Succeed IAC Melbourne 2014 by Viveca Urwitz and Matthias Wentzlaff-Eggebert • Matthias Wentzlaff-Eggebert, BZgA, Cologne, Germany This work is part of the Joint Action on Improving Quality in HIV Prevention (Quality Action), which has received funding from the European Union within the framework of the Health Programme.

2. Learning objectives TITLE • Introduction to Succeed, its background, benefits and structure • Ability to use the Succeed questionnaire and materials • Awareness of participation and self-reflection

3. Succeed characteristics • Succeed is a ’grass-roots’ version of a scientific questionnaire. • It contains sets of questions covering the core content of evidence-based indicators. • Comparatively easy language and methodology, participatory approach. • You can use Succeed with different levels of ambition, time and resources

4. Succeed : Background TITLE • Modelled on the basic ideas of Quality Assessment and Quality Improvement • Based on a scientific review of success factors in Health Promotion in 1992 (13 general success factors/indicators identified) • Essay won a national quality award 1994 • How to succeed in health promotion 1994 • Evaluated in 1996 • Published in Health Promotion International in 2001 • Succeed -adapted to HIV-prevention in 2011

5. Benefits of using Succeed TITLE • Document your work and report on progress in a systematic way • Re-define and improve areas of work that have become habitual. • Identify gaps • Focus on impact and sustainability • Involve the people who are doing the work in the change process • Involve key stakeholders, get their help to improve the work and clarify their roles

6. FOR WHAT CAN SUCCEED BE USED? • Any defined effort for population based health promotion and prevention of HIV, STIs as well as SRHR ( including HIV/STI prevention) • NGOs and Public Sector operations • Large or small operations • Defined project or defined part of ongoing operations

7. When to use Succeed • In the beginningto check your planning • Aftersometimetoreview and improveyourwork • Use Succed first to acquaint stakeholders with QI, then follow up with more comprehensive or targeted Quality Improvement (e.g. QIP, PQD) Succeed is not a planning tool!

8. Succeed : Materials • The questionnaire, including a short introduction available on www.qualityaction.eu • 3 case studies: MMSM, SAPHY and NSP. • User Guide – How to use Succeed • Theoretical background paper : Succeed - a knowledge-based tool

10. Succeed : Methodology • Questions for each indicator, reflecting the research on success factors. • Succeed does not use measurable standards, • Questions are designed to stimulate self-assessment and reflection. • Questions answered YES point to good quality and potential achievements in this area. • Questions answered NO often indicate a gap and need for improvement in this area.

11. What to do with YES and NO? At the end of each set of questions: • Write a small summary for the indicator • Note the achievements • Identify the need for improvements. Which changes can be made that are important, meaningful, feasible, cost effective? • Discuss what to do, who will do it and by when

12. Group Work Activity • Work in groups of three/four • As a group, choose a topic from the questionnaire • Look at the answers in the case study and contrast with the answers you would give on your own project • Discuss and report back: What kinds of improvements can result from using this section?

13. HOW TO USE SUCCEED ? • High • participation • Use Succeed as a discussion guide in a group of key stakeholders • Let different key stakeholders fill in the questionnaire and meet and compare results • Just compile the results and present them • Let the project team or the management review the work by using Succeed • Use Succeed as a template for formative evaluation • Low • Participation

14. Ambition level Simple Answer YES/NO questions and support with available information and data Medium Answer what you can during an initial session and collect extra information for a second, in-depth discussion In-depth Use the indicators for evaluative research

15. Group Methodology Options • Large discussion group • Small groups with a facilitator in each and someone documenting • Challenge the group to give reasons for their statements - concrete examples, data etc. • Differences of opinion are valuable opportunities.

16. Organising and facilitating Succeed workshops • The project team only • The project team and other members of your organisation ( the manager, other operations, board member etc) • The project team, volunteers and some representatives from the key population • Some from the project team, target groups, key stakeholders, manager, external experts

17. The Succeed event • Facilitation - an open and inviting atmoshere, encouraging participation, praise and constructive critisism • Answer the relevant questions • Pitch it at the right level of ambition • Prepare relevant data and information • Invite participants’ feed-back on the event

18. Follow-up • Strategy for using and communicating results- what to communicate, to whom and when • Suggest your planned communication strategy to participants and invite feed back • Make sure that the priorities for action are clear to all • Decide if and when to review progress again