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Learn about management information systems (MIS) and their role in data processing, decision-making, and business operations. Explore examples of MIS systems and their significance in organizations.
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BAA 607.301 MIS for MBA Meeting #1 August 26, 2016
What is a management information system? • A system that inputs raw data, processes the data into information that is stored and is distributed to management for decision making
Some examples of MIS systems • Customer Relationship Management – CRM • Inventory Management • Medical Facility Management • Electronic Medical Records - EMR
Enterprise Information System • An information system based on a suite of integrated information systems that share a common database • Data from different departments are combined into the common database • When data is entered by one process, the data is immediately available to other business processes
Role of MIS in GM Recall • Was GM information systems tracking accidents involving their vehicles? • Was the system able to relate accidents to specific issues with specific vehicles? • Was the system designed to flag fatalities and report these to appropriate management? • Was the system designed to cover up accidents related to defects in their vehicles?
Role of MIS Continues • Did the programmers knowingly participate in building software that might cover up such details? • Was an enterprise information system being used? • Did the legal side of GM inform other areas of the company (engineering, management) in a timely manner?
ACM Code of Ethics for Software Engineering http://www.acm.org/about/se-code
Why are information systems so essential? • Operation excellence • Customer intimacy • Competitive advantage • Improved decision making • Survival