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BAA 607.301

BAA 607.301. MIS for MBA Meeting #1 May 23, 2014. What is a management information system?. A system that inputs raw data, processes the data into information that is stored and is distributed to management for decision making. Some examples of MIS systems.

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BAA 607.301

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  1. BAA 607.301 MIS for MBA Meeting #1 May23, 2014

  2. What is a management information system? • A system that inputs raw data, processes the data into information that is stored and is distributed to management for decision making

  3. Some examples of MIS systems • Customer Relationship Management – CRM • Inventory Management • Medical facility management

  4. Enterprise Information System • An information system based on a suite of integrated information systems that share a common database • Data from different departments are combined into the common database • When data is entered by one process, the data is immediately available to other business processes

  5. Role of MIS in GM Recall • Was GM information systems tracking accidents involving their vehicles? • Was the system able to relate accidents to specific issues with specific vehicles? • Was the system designed to flag fatalities and report these to appropriate management? • Was the system designed to cover up accidents related to defects in their vehicles?

  6. Role of MIS Continues • Did the programmers knowingly participate in building software that might cover up such details? • Was an enterprise information system being used? • Did the legal side of GM inform other areas of the company (engineering, management) in a timely manner?

  7. ACM Code of Ethics for Software Engineering http://www.acm.org/about/se-code

  8. Why are information systems so essential? • Operation excellence • Customer intimacy • Competitive advantage • Improved decision making • Survival

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