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Tim Cotterall Commercial Director

Tim Cotterall Commercial Director. EDI - Supplier – Customer - LMS. The EDI Messages Take Up Our Experiences Recent Issues. Orders. 66% Take Up (95% of our business) Benefits the library Only one area of efficiency Tip of the iceberg !. Acknowledgements. 29% Take Up

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Tim Cotterall Commercial Director

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  1. Tim Cotterall Commercial Director

  2. EDI - Supplier – Customer - LMS • The EDI Messages • Take Up • Our Experiences • Recent Issues

  3. Orders • 66% Take Up (95% of our business) • Benefits the library • Only one area of efficiency • Tip of the iceberg ! Acknowledgements • 29% Take Up • Saves monthly re-keying • Updated daily by exception • Not seen as critical • Quick win !

  4. Quotes • Savings on Re-keying Selections • Available on most LMS’s • Can Impact on Bib Data • Selection Methods • Web (40%) • Supplier Selection (5%) • Showroom Visits (24%) • Standing Orders (11%) • Approvals (2%)

  5. Fulfilment (Electronic Delivery Note) • 19% Take up • Different Systems/ Methods • Not an Invoice • Electronic Delivery Note • Receipting by Exception • Essential for Direct Delivery

  6. Invoices • 9% Take up • No Re-keying on LMS • Early days for most customers • Links to Council Treasury Systems ?

  7. Experiences • Best Practice • Vision • Understanding • Trust • Cost/ Benefits • Pressure to Implement • Testing

  8. Recent Issues • New Contracts • EDI Rollout • Change of LMS • How high does Acquisitions fit in evaluation criteria ? • Take Up • A lot of new requests in last 12 month

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